[Last Call] Learn how to a build a cloud-first strategyRegister Now

  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1428
  • Last Modified:

Cannot remove Additional Outlook 2003 Mailbox's added to primary account

I cannot remove additional mailboxes-MS Outlook 2003.  As the IT support staff, I added two additional users mailboxes to my outlook for troubleshooting. Mailboxes were added thru the tools menu/ email accounts/add additional mailboxes.  (Normal routine)  I then went back in thru Tools menu/ email accounts/change existing email accounts/select accounts and remove.  They are still showing in my "All Mail Folders"  I re-added these two mailboxes and ended up with duplicates or two mailboxes for each users vs one.  Which Outlook did let me go back in an remove, however I still left with the two users mailboxes showing.  I right click to remove the mailboxes and there is a redX showing and the message comes guiding me to remove it thru the tools menu.  I Cannot because the Mailboxes are not showing under Advanced Tab - Open these additional mailboxes. (it is empty)
1 Solution
have you tried


"c:\program files\microsoft office...\outlook.exe" /cleanprofile
Joseph DalyCommented:
You could always kill and recreate your outlook profile to remove them.
John HurstBusiness Consultant (Owner)Commented:
Try going to the Mail icon in Control Panel and seeing if there are unwanted profiles to be removed first.
... T

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now