Cannot remove Additional Outlook 2003 Mailbox's added to primary account

I cannot remove additional mailboxes-MS Outlook 2003.  As the IT support staff, I added two additional users mailboxes to my outlook for troubleshooting. Mailboxes were added thru the tools menu/ email accounts/add additional mailboxes.  (Normal routine)  I then went back in thru Tools menu/ email accounts/change existing email accounts/select accounts and remove.  They are still showing in my "All Mail Folders"  I re-added these two mailboxes and ended up with duplicates or two mailboxes for each users vs one.  Which Outlook did let me go back in an remove, however I still left with the two users mailboxes showing.  I right click to remove the mailboxes and there is a redX showing and the message comes guiding me to remove it thru the tools menu.  I Cannot because the Mailboxes are not showing under Advanced Tab - Open these additional mailboxes. (it is empty)
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

have you tried


"c:\program files\microsoft office...\outlook.exe" /cleanprofile
Joseph DalyCommented:
You could always kill and recreate your outlook profile to remove them.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
JohnBusiness Consultant (Owner)Commented:
Try going to the Mail icon in Control Panel and seeing if there are unwanted profiles to be removed first.
... T
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Office

From novice to tech pro — start learning today.