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You can set a rule to delete mail with a specific title / from a specific address etc once it has been marked as read;<br />
this article might hlp<br />
<a href="http://office.microsoft.com/en-us/outlook/HP052428971033.aspx" rel="ugc">http://office.microsoft.com/en-us/outlook/HP052428971033.aspx</a>
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You can set a rule to delete mail with a specific title / from a specific address etc once it has been marked as read;
this article might hlp
http://office.microsoft.com/en-us/outlook/HP052428971033.aspx [http://office.microsoft.com/en-us/outlook/HP052428971033.aspx]

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It's my helpdesk mailbox the message I receive comming from many differents address.<br />
This is the problem I have. I use a software call Track-it. He check in my helpdesk inbox each 1 minute and create the new call with all the unread email. After he create the new call, the email change for read in outlook instead of unread. I need to found a way to create a rule in Outlook sayin after my email are read move or delete it. But just after the email are read. I know it's tricky but I need to found a way to do it.<br />

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It's my helpdesk mailbox the message I receive comming from many differents address.
This is the problem I have. I use a software call Track-it. He check in my helpdesk inbox each 1 minute and create the new call with all the unread email. After he create the new call, the email change for read in outlook instead of unread. I need to found a way to create a rule in Outlook sayin after my email are read move or delete it. But just after the email are read. I know it's tricky but I need to found a way to do it.


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I'm on an exchange server and this mailbox are use by 5 or 6 users.<br />
I have a product call Track-it, he read the email when he create the ticket.<br />
After the email have been read I want a rule create in outlook to delete the read email.
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I'm on an exchange server and this mailbox are use by 5 or 6 users.
I have a product call Track-it, he read the email when he create the ticket.
After the email have been read I want a rule create in outlook to delete the read email.

Want create a rule delete email after it's read

Within Internet message handling services (MHS), a message transfer agent or mail transfer agent (MTA) or mail relay is software that transfers electronic mail messages from one computer to another using a client–server application architecture. A MTA implements both the client (sending) and server (receiving) portions of the Simple Mail Transfer Protocol (SMTP). The terms mail server, mail exchanger, and MX host may also refer to a computer performing the MTA function. The Domain Name System (DNS) associates a mail server to a domain with mail exchanger (MX) resource records containing the domain name of a host providing MTA services.

Email Servers

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.