Want create a rule delete email after it's read

I'm on an exchange server and this mailbox are use by 5 or 6 users.
I have a product call Track-it, he read the email when he create the ticket.
After the email have been read I want a rule create in outlook to delete the read email.
Jade_ITAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

RobinHumanCommented:
You can set a rule to delete mail with a specific title / from a specific address etc once it has been marked as read;
this article might hlp
http://office.microsoft.com/en-us/outlook/HP052428971033.aspx
0
Jade_ITAuthor Commented:
It's my helpdesk mailbox the message I receive comming from many differents address.
This is the problem I have. I use a software call Track-it. He check in my helpdesk inbox each 1 minute and create the new call with all the unread email. After he create the new call, the email change for read in outlook instead of unread. I need to found a way to create a rule in Outlook sayin after my email are read move or delete it. But just after the email are read. I know it's tricky but I need to found a way to do it.
0
Jade_ITAuthor Commented:
I finally buy a software called Auto-Mate Standard from the company Pergenex software.
Works fine.
Thank for the help
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Email Servers

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.