Allow users to submit form Via E-mail

Posted on 2008-11-06
Medium Priority
Last Modified: 2008-11-24
I have created an interactive form to be e-mailed out to clients as a survey and have created a button with a "mailto:user@domain.com" action. When I test it Adobe gives me an error saying "You need to be running inside a web browser in order to submit this form"

A) What does that mean?

B) Is it possible to make it not do that? I want my clients to be able to submit the form while they have it open in Acrobat Reader. I know this is possible. I have done it.

Please keep in mind: I am on a Mac. LiveCycle does not exist for Macs. I have enabled usage rights and I don't know what else to do.
Question by:Pinkyrocks

Assisted Solution

Genome_A_W earned 300 total points
ID: 22902611
well A) clearly means you need the PDF to be being viewed inside a web browser such as internet explorer, firefox or safari.

unfortunately i dont have any suggestions for b.

Do a quick test. Load the PDF in your web browser and try the link to see if it works.
LVL 41

Accepted Solution

Eoin OSullivan earned 450 total points
ID: 22903473
The mailto: tag is a HTML/Web command that requires a Web Browser to parse.  That is why the PDF needs to be loaded inside a browser.  This allows the browser to read the value and then pass it to your Mail Application.

Adobe Reader is intentionally crippled by Adobe to limit a lot of the useful form-filling/sharing functionality which they want you to pay for.

If you open the PDF in Acrobat Pro you WILL be able to use the mailto command to send the form via email ... but as far as I know in Acrobat Reader (definitely versions 8 and earlier) had this function disabled.

Assisted Solution

LAFXSUPPLY earned 450 total points
ID: 23018358
I have a similar form but the PDF is hosted online.  I just email the link to anyone who needs the form and it will open in a browser.  Their mailbox size will thank you too!  Once it opens in a browser, they are all good for your mailto link.

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you looking to clear some space on your phone for the latest iOS 8 update? Did you switch to Spotify so you no longer need to keep music native on your phone? Run out of space for taking photos while in the middle of vacation? Sometimes the quic…
While there are many new features for iOS 11, these are the five that can improve your digital lifestyle.
Users will learn how resize a batch of photos from a single command in Photoshop via Photoshop's Image Processor. Open up an Image you'd like to resize in Adobe Photoshop: Adjust the image size according to your preferences. Image > Adjustments > …
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question