VPN Disables Internet & Email
Posted on 2008-11-06
My partner uses his laptop (running Microsoft Windows XP Professional SP3) to connect remotely (from his home office) to our firm server (running Microsoft Small Business Server 2003, SP2), which lives in my home office. He has access to firm files located on the server by way of the Virtual Private Network / VPN function that is built into SBS 2003 and which we enabled on his laptop.
Here's the problem: Whenever he's using the VPN connection, he CAN'T also use his laptop to browse the Internet or to send or receive email. As soon as he terminates the VPN connection, his laptop can surf and handle email traffic again, but those functions will not work simultaneously with VPN. (This "either / or" dynamic imposes burdens and inefficiencies too tedious to describe here.)
I suspect that the VPN connection that SBS 2003 provides is somehow blocking my colleague's normal access to the Internet from his LAN, but since I'm the administrator of the server, so I'm hoping there's some way to alter that constraint. Please advise.
NOTE: I'm not too tech savvy, so I'd ask that in offering suggestions, you assume I don't know much jargon and need simple, step-by-step instructions. Thanks much.
~ David K.