aclaus225
asked on
Cisco Router Upgrade
About a week ago I was trying to upgrade my Cisco Router's IOS and I did this successfully. In posting on here to find out what to delete it was suggested to me that I should get more memory for this router, but I am not sure what I am supposed to be looking at.
Additionally, my router just stopped working today and by manually turning it off and on I got it to work successfully. It does not respond to inside requests (telnet to the router) or outside requests (we run a small website that is translated through the router to a public address). Does this have anything to do with memory filling up?
I am adding the specs from the router if that helps.
Additionally, my router just stopped working today and by manually turning it off and on I got it to work successfully. It does not respond to inside requests (telnet to the router) or outside requests (we run a small website that is translated through the router to a public address). Does this have anything to do with memory filling up?
I am adding the specs from the router if that helps.
Cisco 871 (MPC8272) processor (revision 0x200) with 118784K/12288K bytes of memo
ry.
128K bytes of non-volatile configuration memory.
24576K bytes of processor board System flash (Intel Strataflash)
ASKER
It stops working completely. My internal traffic that is going to internal addresses work fine, since they are serviced by my Domain Controller not by the router. My external users (those wanting to go to the website) do not have access to it. When I restart the router it works just fine. Unfortunately my boss did not see fit for me to have a laptop so I have no way to use a console cable to get into the router.
Is it working now then? Does it start to work and then fail?
ASKER
The router works for somewhere between 3 and 5 days and then stops all of a sudden. I do not have a computer able to go into the console so I just have to reboot the router to get it to work again.
It is currently working because I rebooted it.
It is currently working because I rebooted it.
What IOS version did you upgraded too?
ASKER
C870 Software (C870-ADVSECURITYK9-M), Version 12.4(22)T
According to your specs you have 128 RAM and 24 flash which is what the image you have requires.
Since that is the event that seems to have triggered this problem I would redownload the image from Cisco.com, erase your flash and tftp the new image your router and reload.
Since that is the event that seems to have triggered this problem I would redownload the image from Cisco.com, erase your flash and tftp the new image your router and reload.
ASKER
I was having the issue before I ever upgraded. I upgraded the image because I thought that it would resolve the issue but it didn't. The previous image which was on the router for roughly a year had the same issue after my upgrade from a 768k connection to a T-1 connection.
What device is the T1 connected to and then how is it connected to the 871?
ASKER
The T1 is connected to a Nortel router and the Nortel is connected to the WAN port of the 871.
If you do a show interface on the WAN port are their any errors on the port?
ASKER
The router is perfectly functioning right now. I am not sure what the WAN port interface is, so I am including the show int command.
router.txt
router.txt
Nothing on the WAN interface. Can you post the output of "show proc"
Also go ahead and turn on logging
router#conf t
router(config)#logging on
router(config)#logging buffered 4096 7
router(config)#exit
router#show logging
Or you could monitor the messages that may be coming in though the console by entering
router#terminal monitor
to stop recieving console messages
router#terminal no monitor
Also go ahead and turn on logging
router#conf t
router(config)#logging on
router(config)#logging buffered 4096 7
router(config)#exit
router#show logging
Or you could monitor the messages that may be coming in though the console by entering
router#terminal monitor
to stop recieving console messages
router#terminal no monitor
ASKER
I am attaching the show proc command output.
showproc.txt
showproc.txt
Hmm that looks fine. Can you post your router configuration?
ASKER
I am attaching running config.
showrun.txt
showrun.txt
Everything looks good. If you have a service contract with Cisco I would open a TAC case and see if they want to replace your hardware.
ASKER
I finally got the duplicate result, so I am sending the text.
CAPTURE.TXT
CAPTURE.TXT
What is happening is your router is rebooting into rommon mode which is kind of like safe mode it doesn't have any IP addresses configured.
Type in "show boot" and paste in that information along sith "show flash"
Type in "show boot" and paste in that information along sith "show flash"
ASKER
I forced the router to do that this morning because the guy from Cisco needed the information. I mean, I guess I didn't force it, but that is what command I was told to carry out. If I do the show boot and show flash now it will not show the error.
ASKER
How do I do a "show boot"? I have attached flash.
WSC#show flash
24576K bytes of processor board System flash (Intel Strataflash)
Directory of flash:/
2 -rwx 18732700 Mar 1 2002 18:47:46 -08:00 c870.124-22.T.bin
4 -rwx 113152 Feb 28 2002 18:17:52 -08:00 home.tar
7 -rwx 2254 Feb 28 2002 18:20:51 -08:00 sdmconfig-8xx.cfg
8 -rwx 10214 Jul 18 2002 14:14:11 -08:00 SDM_Backup
23482368 bytes total (4616192 bytes free)
My bad show boot is a switch command
do "show hardware" We are looking for your system image file name
do "show hardware" We are looking for your system image file name
ASKER
Here is the command.
WSC#show hardware
Cisco IOS Software, C870 Software (C870-ADVSECURITYK9-M), Version 12.4(22)T, REL
EASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Fri 10-Oct-08 12:57 by prod_rel_team
ROM: System Bootstrap, Version 12.3(8r)YI3, RELEASE SOFTWARE
WSC uptime is 1 hour, 32 minutes
System returned to ROM by reload
System image file is "flash:c870.124-22.T.bin"
Last reload reason: Unknown reason
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Cisco 871 (MPC8272) processor (revision 0x200) with 118784K/12288K bytes of memo
ry.
Processor board ID FHK111211FQ
MPC8272 CPU Rev: Part Number 0xC, Mask Number 0x10
5 FastEthernet interfaces
128K bytes of non-volatile configuration memory.
24576K bytes of processor board System flash (Intel Strataflash)
Configuration register is 0x2002
ASKER
Alright, Cisco is replacing this router. Is there an easy way to configuring the new router with the old configuration, or will I have to manually do everything?
ASKER CERTIFIED SOLUTION
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Even though you can't get into it is it still forwarding traffic and people still get to the internal web server?