pfbh101
asked on
Grayscale screen instead of color
Hello. A client of mine is having issues with his Dell XPS 210 system with Windows Vista as the OS. After moving the computer, the screen automatically became Grayscale. I am an Computer and Information Technology student from Purdue, so I have an understanding of standard troubleshooting techniques. I have searched for a new driver for the Video Card. I have changed the DVI cable with one from my office. I have tried to navigate my way through Vista's menus, and have change all settings I see to be for "color.
When I use the monitor panel, I have chosen the brightest setting possible, then went tried to make the monitor bright violet. The screen took on a violet hue, but was still pretty much Grayscaled. Can someone advise me on the next steps to take?
When I use the monitor panel, I have chosen the brightest setting possible, then went tried to make the monitor bright violet. The screen took on a violet hue, but was still pretty much Grayscaled. Can someone advise me on the next steps to take?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I just uninstalled the driver, and I have the color back. Now I have to find the driver again.
Thanks for the help!
Thanks for the help!
ASKER
I am going delete the video card now and try it.