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Grayscale screen instead of color

Hello. A client of mine is having issues with his Dell XPS 210 system with Windows Vista as the OS. After moving the computer, the screen automatically became Grayscale. I am an Computer and Information Technology student from Purdue, so I have an understanding of standard troubleshooting techniques.  I have searched for a new driver for the Video Card. I have changed the DVI cable with one from my office. I have tried to navigate my way through Vista's menus, and have change all settings I see to be for "color.

When I use the monitor panel, I have chosen the brightest setting possible, then went tried to make the monitor bright violet. The screen took on a violet hue, but was still pretty much Grayscaled. Can someone advise me on the next steps to take?
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arrkerr1024
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pfbh101

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The resolution is perfect, exactly as it was. I am looking at the screen, and I have to keep checking to make sure that the drivers are loaded. I am about to pop out the video card and pop it back in to ensure someting didn't get jarred.

I am going delete the video card now and try it.
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I just uninstalled the driver, and I have the color back. Now I have to find the driver again.

Thanks for the help!