Grayscale screen instead of color
Posted on 2008-11-06
Hello. A client of mine is having issues with his Dell XPS 210 system with Windows Vista as the OS. After moving the computer, the screen automatically became Grayscale. I am an Computer and Information Technology student from Purdue, so I have an understanding of standard troubleshooting techniques. I have searched for a new driver for the Video Card. I have changed the DVI cable with one from my office. I have tried to navigate my way through Vista's menus, and have change all settings I see to be for "color.
When I use the monitor panel, I have chosen the brightest setting possible, then went tried to make the monitor bright violet. The screen took on a violet hue, but was still pretty much Grayscaled. Can someone advise me on the next steps to take?