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Microsoft Office has not been installed for current user

Posted on 2008-11-06
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Last Modified: 2013-11-29
I cannot open anylonger the Office applications Word, Excel, ... on my Vista 64 bit machine.
Trying to open Word, a mix of messages appear:  "Please wait while Windows configures MS Office Professional Hybrid 2007";  another one: "MS Office has not been installed for the current user. Please run setup to install the application".
I have already uninstalled Microsoft Office 2007 and installed it again:  no improvement.

Any suggestions?
Thank you for giving feedback.
Kind Regards,
Gaston
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Question by:BI_Gaston
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9 Comments
 
LVL 16

Expert Comment

by:joinaunion
ID: 22900163
Are you trying to install it for seperate user accounts,or on one account?
0
 
LVL 37

Expert Comment

by:Joanne M. Orzech
ID: 22908157
Found this - maybe it will help:
http://support.microsoft.com/kb/838687/en-us
0
 

Author Comment

by:BI_Gaston
ID: 22908381
Dear,

Only one account has been defined on this machine (Administrator rights), there are no other user accounts.

I've found some info via:  http://www.gotosnapshot.com/myblog/http:/gotosnapshot.com/myblog/vista-64-office-2007-not-installed-for-current-user
I'm not a technical guy, but I'll check this out.

Thank you for giving feedback.
Regards,
G
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Author Comment

by:BI_Gaston
ID: 22908419
Hi,
thanks for the info, but the article  http://support.microsoft.com/kb/838687/en-us
is related to Windows XP and Office 2003....
0
 

Author Comment

by:BI_Gaston
ID: 22925099
Dear,

The WINWORD.EXE  file is located in "C:\Program Files (x86)\Microsoft Office\Office12".

The shortcut "Microsoft Office Word 2007"  is located in "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office".
In this shortcut definition, the defined Target is "Microsoft Office Professional Hybrid 2007"  (in gray; which I cannot change) and the "Start in" field = empty!!! (instead of the location of the WINWORD.EXE  file).

How can I change this?  There is only one account (Administrator) defined on my Vista Ultimate 64 bit machine.

Thank you.

Kind Regards,
Gaston
0
 
LVL 37

Expert Comment

by:Joanne M. Orzech
ID: 22942641
You say:


Hi,
thanks for the info, but the article  http://support.microsoft.com/kb/838687/en-us
is related to Windows XP and Office 2003....

Look at the bottom of the article -- to quote:

APPLIES TO
"      Microsoft Office Access 2003
"      Microsoft Office Excel 2003
"      Microsoft Office PowerPoint 2003
"      Microsoft Office Publisher 2003
"      Microsoft Office Visio Professional 2007
"      Microsoft Office Visio Professional 2003
"      Microsoft Visio 2002 Professional Edition
"      Microsoft Office Visio Standard 2007
"      Microsoft Visio 2002 Standard Edition
"      Microsoft Office Basic 2007
"      Microsoft Office Basic Edition 2003
"      Microsoft Office Enterprise 2007
"      Microsoft Office Home and Student 2007
"      Microsoft Office Professional 2007
"      Microsoft Office Professional Edition 2003
"      Microsoft Office Small Business 2007
"      Microsoft Office Small Business Edition 2003
"      Microsoft Office Standard 2007
"      Microsoft Office Ultimate 2007
0
 
LVL 37

Expert Comment

by:Joanne M. Orzech
ID: 22942750
In Windows Explorer, can you browse to The WINWORD.EXE  file is located in "C:\Program Files (x86)\Microsoft Office\Office12", right-click, Create Shortcut....?



0
 
LVL 16

Expert Comment

by:joinaunion
ID: 22968919
0
 

Accepted Solution

by:
BI_Gaston earned 0 total points
ID: 23099345
Dear,

The solution for this issue  is available via http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Word/Q_23892287.html#a23099278

Thank you.
Regards,
Gaston
0

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