can't connect to a Live Meeting
Posted on 2008-11-06
I have a user on XP Tablet edition and he is trying to connect to a remote meeting. Every time we try on his computer it fails. I had him send me the exact same invite and i was able to connect with no issues from my network.
I then had him disconnect from his local Ethernet connection and use his wireless. Still didn't work. I then checked the Firewall setting on his connections and they were all off.
I then updated the WiFi nic drivers and that didn't work
I had him go to another computer on the same network and try it from there. He did this and it worked fine no issues....
They have a Linksys router so i logged into that to make sure it was not restricting anything, and it was not... and since it works on other computers behind the same router i know it is not that.
I tried uninstalling the Live Meeting client and then rebooting, and then reinstalling, and this didn't work either..
He has no other software firewall running .. i check that..
I'm just stuck. I don't know what else to do.
He is using a Toshiba tablet PC that is about two years old.