I normally don't have problems fixing computers or laptops, but this one has plagued me for a couple hours now.
I have a friend's lenovo laptop with vista on it and it boots up, but after the loading screen, I get a black screen. I have the mouse pointer, but I can't ctrl alt del, or ctrl shift esc. I have done 2 system restores to dates before the problem, but still no luck. I have run the lenovo restore and recovery module and unfortunately he never used it to backup his system. I could do a complete system recover, but I would like to avoid that option if possible.
This problem just started yesterday.
If I can't avoid the complete recovery, will I lose files and important information on the computer already? This computer is used for his business. Any advice is greatly appreciated.