Adobe Acrobat 9 not an option for TIF file association

I have a laptop with Windows XP SP2 and have Adobe Acrobat 9 installed.  I am trying to change the file association on TIF files to open in Adobe.  It's not an option, so I browse to C:\Program Files\Adobe\Acrobat\acrobat.exe and select it an open.  When I click on open, the browse dialog disappears and I'm back to the list of possible programs to associate the file type to, but Adobe is still NOT listed as an option.

I can successfully change the file association to any program already in the list, but none that have to be found through the browse dialog.

Anyone aware of a fix for this?

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forthphazeAsked:
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samiam41Commented:
I had a MAJOR problem with Adobe 9 when I rolled this out to 200+ users through group policy software install.  The software would install but the adobe files (pdf) had no idea what to use to open that file.  

The fix was a little complicated and required a script.  What I would recommend is uninstalling Adobe 9, use their uninstall tool and re-install it.
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samiam41Commented:
I'm still looking for the uninstall tool but I would uninstall Adobe 9 in the mean time.  Did you upgrade from 8.x.x to 9 or was it a fresh install?
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forthphazeAuthor Commented:
Adobe installation makes you uninstall the previous version before installing the new one.  It was an "upgrade" from either 5 or 6, and since the initial installation I have completely uninstalled rebooted and re-installed. I do have a licensed copy of 8, perhaps I may put that on there.  I'm concerned though that my version 8 was a single license purchase and registered/activated, it may not work again.
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samiam41Commented:
I don't blame you for being concerned.  Adobe is bad about being friendly with their software or licenses.

What version of Adobe are you trying to associate with the TIF's (Reader, Standard, Pro, Photoshop, etc.)?
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forthphazeAuthor Commented:
Adobe Acrobat 9 Standard.  This is working on the 20 other workstations I have 9 installed on.
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samiam41Commented:
If you right click on a TIFF image, do you get the option to "Open With"?
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forthphazeAuthor Commented:
Yes, but Adobe is not in there as an option, if you go searching for Adobe from there, you end up with the same results, Adobe does not ever show up as an option to select even after browsing to the program file.
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samiam41Commented:
If it worked on the other 20 pc's and this one is crapping out, I would look at the computer.  Is there anything different between it and the others?  After you uninstalled it, did you reboot the computer or reinstall and then reboot?  I am wondering if there are some fragments of the uninstalled Adobe 9 lingering in the registry after you uninstalled it.

I personally would uninstall it again and all other adobe apps, browse through the c:\program files directory and delete out everything relating to Adobe and reboot.  Once it was clean, I would browse through the registry for anything like "adobe 9".  If/when there is no mention of it, I would install Adobe 9 again.

We could try other different methods but if it has worked 20 times before, I would say you are doing it right but something threw up on this pc.  Let me know what you want to do.
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forthphazeAuthor Commented:
Good suggestions.  I'm at that location tomorrow will keep everyone posted.
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samiam41Commented:
Very good.  Hang in there and we will get on this tomorrow.  Have a nice evening.
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forthphazeAuthor Commented:
Registry cleanup and a fresh installation, along with removing the Program Files folder, and the Local Settings Temp folder and the Application Data folder in the user profiles seemed to fix the problem.  Thanks!
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samiam41Commented:
Thanks for the points and grade.  Glad we could find a solution for you.  Have a nice weekend!
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