BSOD 100000d0 and 100000c5
Posted on 2008-11-06
A Windows XP Pro Dell PC is getting blue screens periodically with the following errors:
Error code 100000d0, parameter1 ff9d9da5, parameter2 00000002, parameter3 00000001, parameter4 8054d579.
Error code 100000c5, parameter1 ff9d9da5, parameter2 00000002, parameter3 00000001, parameter4 805505a1.
The user is the QA Manager so is very PC literate and says he has not installed any new software or devices in weeks or even months, as far as he can remember.
Is there someone here that can read a dump file if I send it (actually, it would be 2 dump files for the 2 different errors)? I don't have the expertise to read a dump file and when I asked Dell tech support to read one from the last PC here that was blue screening a week ago, they could not read it either. They had the wrong "symbol library". I would like to find out what is causing this and fix it if possible, rather than have to reinstall the OS from scratch. That would have a severe impact on the productivity of this QA manager if I have to do that and then he has to reinstall all his QA software.