?
Solved

Phantom Mailbox in HTC Touch Diamond Windows Mobile 6.1 Touchflo - How to remove?

Posted on 2008-11-06
3
Medium Priority
?
1,193 Views
Last Modified: 2013-12-27
Hi there,
using a touch Diamond and some time ago went through a ROM upgrade and used Sprite Backup.

On the messagign screen I now have some phantom mail boxes on the right hand side. If you click on the envelope it will come up saying "no Messages". If you then click on inbox it will take you to the Select an Account screen (as the selected account doesn't actually exist)

If you go through to the Windows Mobile interface you can only see the current mailboxes which are configured.

I have looked into the option of creating a new backup and hard reset and restore without the mail and configure all over again but would like to avoid this as I have found in the past this leaves me with duplicate records (due to sycing with multiple machines).

I am looking to find where I need to go to remove the phantom mailboxes. Looking around I am assuming there must be some configuration files or registry elements for TouchFlo which tells it to display the folders.

Does anyone know where this information is to edit or delete? All ideas are welcome and encouraged.

Thanks in advance
0
Comment
Question by:ideasman22
  • 2
3 Comments
 
LVL 6

Expert Comment

by:ezskol
ID: 22902257
Can you purge the mailboxes in messaging?  In menu, under sort?
0
 

Author Comment

by:ideasman22
ID: 22902368
I can not find any corresponding option for that.
0
 

Accepted Solution

by:
ideasman22 earned 0 total points
ID: 22968696
ok I have managed to find a solution.  There is a tool available. http://www.freewarepocketpc.net/ppc-download-mail-account-repair.html

using this allowed me to see the old mailboxes which were restored as empty through sprite backup.  From here I could either delete the account directly or alternatively restore it fully and then delete through the WM interface.

0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Know the reasons and solutions to move/import EDB to New Exchange Server. Also, find out how to recover an Exchange .edb file and to restore the file back.
By default Outlook 2016 displays only one time zone in the Calendar. The following article explains how to display two time zones in one calendar view.
As developers, we are not limited to the functions provided by the VBA language. In addition, we can call the functions that are part of the Windows operating system. These functions are part of the Windows API (Application Programming Interface). U…
In this video, viewers are given an introduction to using the Windows 10 Snipping Tool, how to quickly locate it when it's needed and also how make it always available with a single click of a mouse button, by pinning it to the Desktop Task Bar. Int…
Suggested Courses
Course of the Month13 days, 15 hours left to enroll

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question