still got no sound..

i've got a dell latitude d620 with no sound 1 of your lot told me to d/l and up date all drivers to wich i did.. i've still got no sound and when i go in the device manager, i get this:The drivers for this device are not installed. (Code 28)  To reinstall the drivers for this device, click Reinstall Driver.what can i try next please...
The drivers for this device are not installed. (Code 28)  To reinstall the drivers for this device, click Reinstall Driver.

Open in new window

Drewand69Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

suredazzleCommented:
No sounds mean no driver.

Go to Dell site, usually the support.

Look for your Dell model laptop/computer. Download the driver.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
everxrayCommented:
I think you need a MicroSoft KB installed as well as the driver.

http://support.microsoft.com/kb/888111

http://drivers.softpedia.com/get/SOUND-CARD/OTHER-SOUNDCARDS/Microsoft-UAA-Bus-Driver-for-High-Definition-Audio.shtml

Hope that helps.
I don't have a dell but sound card on my sony would not work until this update is installed.
0
Bootstrap 4: Exploring New Features

Learn how to use and navigate the new features included in Bootstrap 4, the most popular HTML, CSS, and JavaScript framework for developing responsive, mobile-first websites.

suredazzleCommented:
Best way, you always download from Orig. Manufacturer.

You got the computer. Everything is downloaded 100% safe.
0
nobusCommented:
with the dell diagnostics, does the sound work ? if not, it is bad, so test that first !
0
suredazzleCommented:
There is all kind of drivers from DELL.

Hopefully, you can hear sound now.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Laptops Notebooks

From novice to tech pro — start learning today.