still got no sound..

Posted on 2008-11-06
Last Modified: 2013-11-17
i've got a dell latitude d620 with no sound 1 of your lot told me to d/l and up date all drivers to wich i did.. i've still got no sound and when i go in the device manager, i get this:The drivers for this device are not installed. (Code 28)  To reinstall the drivers for this device, click Reinstall Driver.what can i try next please...
The drivers for this device are not installed. (Code 28)  To reinstall the drivers for this device, click Reinstall Driver.

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Question by:Drewand69
    LVL 1

    Accepted Solution

    No sounds mean no driver.

    Go to Dell site, usually the support.

    Look for your Dell model laptop/computer. Download the driver.
    LVL 1

    Expert Comment

    LVL 3

    Expert Comment

    I think you need a MicroSoft KB installed as well as the driver.

    Hope that helps.
    I don't have a dell but sound card on my sony would not work until this update is installed.
    LVL 1

    Expert Comment

    Best way, you always download from Orig. Manufacturer.

    You got the computer. Everything is downloaded 100% safe.
    LVL 91

    Assisted Solution

    with the dell diagnostics, does the sound work ? if not, it is bad, so test that first !
    LVL 1

    Expert Comment

    There is all kind of drivers from DELL.

    Hopefully, you can hear sound now.

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