IP Connection DNS Problem

Posted on 2008-11-06
Last Modified: 2012-05-05
We are in a small PC network with 5 computers. Some are wired and some wireless, connected to a Linksys router. The router is connected to a DSL modem.

All the workstations are connecting just fine - except for one desktop. This is the oldest computer in the group of XP Pro SP2 machines. It was setup as a bridge with two network cards - but only one network card was actually connected. (We do not know why it was setup this way.) We deleted the bridge network component and now this computer will not connect to the internet. We can ping other workstations - but cannot get websites. We are getting an IP address from the router (via DHCP) that is complete.

Even if I put in an address manually it does not work. I have tried using Netsh in ip reset - and no change.

Any suggestions?
Question by:techspeak
    LVL 10

    Accepted Solution

    Open a command prompt and type "ping" (AT&T DNS server).  If succeeds, you're communicating with the Internet fine.  Next type "ping" and see if it replies or gets message unknown host (DNS issue).  If DNS issue, you can check DNS by running "ipconfig /all".  If you have problems reading this,try "ipconfig /all > desktop\ipconfig.txt" and hit ENTER.  This will leave a text file on your desktop.  You can open it and if having any problems, cut and paste it into a response.
    DNS issues may arise if DNS is set to internal gateway and not actual DNS servers, firewall problems, like Norton Internet Security and corrupted TCP/IP stack.  If above doesn't help, download (obviously from another machine) the winsock repair utility, run it and reboot when finished and see if works.
    If nothing works, post your response with the ipconfig.txt file to see if something else is up.

    Author Comment

    Thanks for your prompt reply! I was just logging back on to add that we tried pinging outside the LAN using several IP addresses (like AT&T's) and cannot (from that machine). Even if I manually enter all the correct IP settings it will not work......SO......I will download and run the Winsock repair utility and see if that helps.

    Author Closing Comment

    Thank you! The Winsock utility did the trick. Two minutes later, everything was working.......

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