One of the names to be added to the directory already exists in a different entry in the directory

Posted on 2008-11-06
Last Modified: 2013-12-18
Hi Experts,

I'm trying to change a common name in Lotus Notes 7.0 but getting the message
One of the names to be added to the directory already exists in a different entry in the directory.
When I serarch the Names.nsf I only get one name and that is the name of the person Im trying to change.

That I do is to use Domino Administrator and selecting the user then Rename - Change Common Name.
After the change I run AdminP and gets the error message above.

What Im I doing wrong?
Question by:fjebja
    LVL 63

    Accepted Solution

    Do you have more than one server ?

    Perhaps the changes are being made on a server where this already succeeded ?

    ANything in the Log.nsf relating to this ?

    Is you names.nsf full text indexed ?

    rebuild the index, and also do a fixup / compact when you can.

    I hope this helps !
    LVL 1

    Author Comment

    Thank you, sorry for late reply.
    We have only one server, but there is a European address book that was causing the name change problem.
    The log "told" me that.
    I do not have access to make the change on the European address book, so I have to contact them for the change.
    LVL 1

    Author Closing Comment

    Hi SysExpert,
    The log file did get me on the right track after I change the common name back to the original.
    Thank you.

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