my adobe illustrator &photoshop always hang after i click 'save' my file. it happened several times, even i already restart my computer & my adobe (for ur info,  i use adobe CS3) could you help me?thx

Posted on 2008-11-06
Last Modified: 2013-12-02
my adobe illustrator & photoshop always hang after i click 'save' my file.
it happened several times, even i already restart my computer & my adobe
(for ur info,  i use adobe CS3) could you help me?

But after i restart so many times, finally i can work with them..
but it really bothering me when i can't save my works....

thank you before :)
Question by:trimaxs
    LVL 1

    Expert Comment

    i had this problem... the adobe dialogue box hangs when it cant find a network path or printer.

    what i did is down the bottom of the save box click use windows dialogue and it should work a treat :)
    LVL 3

    Expert Comment

    Or... remove the network printer.

    I, too, dealt with a strange Photoshop CS3 bug recently that had to do with an offline network printer. Do you have a network printer set to default that's offline? If yes, force quit the Adobe apps. Then do one of the following: 1) Bring that network printer back online; 2) Define another local printer as the default printer; or 3) Select Adobe PDF as your default printer if you don't have another printer. Pick anything but the offline network printer, even if it means deleting that printer. That strangely worked for me.

    Accepted Solution

    turns out that it's a virus problem

    i've formatted and reinstalled eveverything. it's running fine now

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