• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 622
  • Last Modified:

Keyboard and mouse does not work

Hi experts,
I have a problem. Every once in awhile, when I start Windows, the task bar icons fails to load. That interestingly causes my keyboard and mouse not to work. For the mouse, clicking does not work. But I can move the cursor.

Any ideas why this is happening? Is it because of a virus or trojan or stuff like that? Or is XP just corrupted? I actually hoped the problem would be solved by updating windows from SP2 to SP3. Does not help. Oh yeah, they work in safe mode though. Could a process like Norton AV be causing the problem in normal mode? This is a recent problem.

Thanks
0
blurSoul
Asked:
blurSoul
1 Solution
 
tinus67Commented:
I'm not sure what could be causing this, might be a trojan or virus in a file that is not loaded in safe mode.

you could try running Malewarebytes in safe mode to see if there are any trojans or maleware messing with your system.
you can download malewarebytes here:
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button

Good luck
0
 
houssam_balloutCommented:
Download and run spybot

www.spybot.com/en/download/
0
 
blurSoulAuthor Commented:
Alright, I will give it a try and get back here.
0
 
kadadi_vIT AdminCommented:
If using abolve solutions problem is not solved then try to restore your pc to previous date ( restore point -when it worked well ) ,if not then its a spyware or virus problem then repair your operating system.
ALso check with...Uninstall that Norron antivirus and try to reinstall or use AVG freeware antivirus application and check which process consumimg the resources ( cpu + memory).
Regards,
vijay kadadi
0
 
blurSoulAuthor Commented:
Hi all, Ive uninstalled Norton and replaced it with AVG. It has appeared to solve the problem

Thanks for everyone's input.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Improved Protection from Phishing Attacks

WatchGuard DNSWatch reduces malware infections by detecting and blocking malicious DNS requests, improving your ability to protect employees from phishing attacks. Learn more about our newest service included in Total Security Suite today!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now