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Symantec Backup Exec Error Messages when running Exchange backup Job

Posted on 2008-11-07
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Hi

We use Symantec Backup Exec to backup our Exchange 2003 SP2 data and we are having an issue where the backup job is saying that it has failed, although all the data has been backed up apart from a couple of files. Please see below for version of Backup Exec and OS of server:

Symantec Backup Exec 10d - Version 10.1 Rev. 5629
Exchange 2003 SP2
OS - Windows Server 2003 Standard Edition SP1

The files that are causing the backup job to fail are not displayed but the following error messages are displayed in the job log:

Job Completion Status:

Job ended: 07 November 2008 at 01:59:46
Completed status: Failed
Final error: 0xe000fe2d - The backup of the item is bad.
Final error category: Resource Errors

Errors Log:

Backup- \\COMPUTER\Microsoft Exchange Mailboxes

Warning: Unable to backup the attachment data associated with one or more messages. Some messages and their attachments may have been deleted while the backup was already in progress.

I would like to know if there is a way to stop this from occurring?

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Question by:ccfcfc
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Saranyakkali earned 2000 total points
ID: 22903526
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Expert Comment

by:chelpoolunited
ID: 22903569
Search for 'Fail Jobs on Corrupt Files' entry in your registry and modify its value as 0.
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by:Hedley Phillips
ID: 22903646
I take it you are doing brick level mailbox backups?

This is not a recommended way of backing up Exchange and you would be far better looking at just backing up the Information Store and then in the event of a restore, using the Recovery Storage Group feature in Exchange.

http://www.msexchange.org/tutorials/How-Recovery-Storage-Groups-Work.html
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