Searching attachments in Outlook 2003?

We have a user who swears she used to be able to do this. Basically she has a folder full of emails that are all in the same format, they are work requests basically. Each email has a 4kb text file attachment that contains the work order, they all follow the same format. She claims that she used to be able to search using the Outlook search bar at the top of the window, type in someone's last name who she is looking up a work order for, and it would display the relevant email with the attachment.

The emails subject or body never contain the last name she's looking for. The last name is always contained in the attached text file. I'm not sure I even believe she was able to do this, none of my colleagues know how to enable this feature, and Google isn't turning up anything relevant. Any ideas?
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Yes, as long as you are looking in the right folder Outlook will find an attachment with the text you enter in the search.

You could also try these addons from this question

David LeeCommented:
I have to disagree.  Searching within attachments in Outlook 2003 is not possible without a 3rd-party tool.  

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