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Intermittent connection to Windows Server 2008 machine

Posted on 2008-11-07
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Last Modified: 2013-11-21
Hi,

We are experiencing a problem with a Windows Server 2003 machine, this machine runs Terminal Services, and users log on to use an accounting package which has its data and programs stored on a file share on a Windows Server 2008 box.

Intermittently, the terminal server will "lose contact" with the file server, i.e. will not be pingable from the 2003 machine, by host or IP. When this occurs, the 2008 machine remains accessible from other machines on the network, also, the connection on the 2003 machine is still very much active.

To diagnose the problem, or at least get an idea of the frequency of the problem I have set a ping x.x.x.x -t to the 2008 machine to watch for examples of it going down. However, while this is running, the problem doesn't occur.

There's no event log entries that pertain to the problem on either machine.

Any ideas on why this is occuring?
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Question by:SBSNetworks
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by:ChiefIT
ID: 22910500
Is your 2003 machine running on Service pack 1?
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by:SBSNetworks
ID: 22919896
Hi,

The 2003 machine is running SP2.
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ChiefIT earned 500 total points
ID: 22926080
Is this multihomed?

Multihomed is simply defined as having multiple IP addresses. That could mean a VPN connection, RRAS over the server, dual NICs, One Nic with multiple IPs, ect...
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Author Comment

by:SBSNetworks
ID: 22928704
It did have multiple IP addresses assigned to a single NIC as a legacy reference to an old terminal server, however this has since been removed and I'm monitoring the machine at the moment. I'll update accordingly later today,
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by:ChiefIT
ID: 23039483
I am terribly sorry for not responding sooner. You probably fixed this by now. Do you still need assistance.

It's no excuse, but out whole enterprise email system was having problems and then I get back on line and had to re-register with EE in order to get my EE account to work again with our new mail server.
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Expert Comment

by:ChiefIT
ID: 23039487
If you still need assistance, let me know.
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Author Comment

by:SBSNetworks
ID: 23041883
Hi,

Apologies for the very late response on this, removing the second IP address on the NIC solved the problem, many thanks for your help.
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