DVD player does not recognize store bought DVD's for autoplay, but plays burned DVD's.

Posted on 2008-11-07
Last Modified: 2013-12-07
When I put in a burned dvd movie it will register and auto play work. When a put in a regulard dvd movie the system doesnt show that I put in a dvd movie. It just started doing this yesterday. When my computer is brought up and I check the drive it shows no movie is in it. Its strange because it never did that before. How can I get the dvd drive to recognize the dvd and to autoplay the movie? I checked the properties of the drive, on the autoplay tab, and it shows Play with Media Player as being selected.
Question by:Stangman66
    LVL 15

    Expert Comment

    It seems likely that your DVD drive isn't a Dual Layer drive - since DVD movies are dual layer discs (DVD9 - around 8.4GB) - and just about everything else is recorded on single-layer discs (DVD5 - around 4.5GB)
    LVL 15

    Expert Comment

    Try plugging the drive into another PC, you could also try using System Restore (via Start Menu - All Programs - Accessories - System Tools).
    LVL 69

    Accepted Solution

    Hello Stangman66,
    I suggest you change the properties of the Rom Drive  ( DVD )  auto play to Prompt Me Each time what to do.
    Apply and ok.
    Download and install VLC
    Go to WMP tools options and remove the file association to mpeg avi and DVD etc. Apply.
    Insert the DVD now
    Then try it in VLC.
    VLC supports a vast array of video formats including DVD. Personally I would not use WMP it is too buggy at the best of times.

    Other possible causes for this, straight up with home made DVD is the quality of the DVD disc.
    If you buy a cheap generic brand most often they will not play.
    The burn speed should never exceed x4.
    If you burn at a fast speed say x40 on a cheap brand of dvd 90% chance it's a dud.
    If your problem is a rented DVD then it may be scratched or need to be cleaned, they build up a film of dirt on the disc from sweaty hands scratches etc.
    >>>When a put in a regulard dvd movie the system doesnt show that I put in a dvd movie.<< Is this DVD the regeon for your country?
    If you use the wrong regeon of course it will not work.

    If you have copied and burnt a DVD using a different regeon you have only 4 free regeon changes after that your burner /player is obsolete.unless you buy dvd regeon free dvd player.

    Could simply be old age. DVD roms wear out and it happens suddenly.
    test the DVD on a known working drive.
    Post back your results.

    LVL 23

    Expert Comment

    you can also get a disc that will clean the laser lense of your dvd drive:

    something like the above but am guessing you can get one like it from wallmart or even or else where as lots of places should sell them.

    Follow instructions and then try it again using VLC as per merete's suggestion and see if it makes any difference ( obviously use a dvd that is clean ) ie without finger printers or dirt on it.
    LVL 28

    Expert Comment

    which OS is it?
    xp offers a choice upon media insertion, based on the medium content, and it will keep it afterwards. if any user modifies that (updates sometimes do), it may change its behaviour.
    your burned DVD is probably a digital file, .mov? divX? while the regular DVD is a video file (.vob)
    so check the file type on both DVD using the explorer to explain the difference, there must be one.
    under vista, there is a control panel called default appls (or programs? I have a french OS) which allow to fine tune what action should be undertaken for all kind of files, and this interacts with the CD autoplay flag as well.

    Author Comment

    Okay, got it. It turns out when DVD was selected from the drop-down menu it did not have autoplay enabled.
    LVL 69

    Expert Comment

    Thanks, now you need to decide if my suggested assisted you since it pointed you in that direction.
    See my comment>I suggest you change the properties of the Rom Drive  ( DVD )  auto play to Prompt Me Each time what to do.
    Glad it's resolved


    Author Closing Comment

    Gotcha, thank you much! :)

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Highfive + Dolby Voice = No More Audio Complaints!

    Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

    I have been fiddling with (oops, I mean evaluating) media players for over a year now.  I purchased a D-Link DSM-520 about a year ago and was pleased with how many file formats It could play, but I found the user interface to be on the clunky side. …
    Are you looking to clear some space on your phone for the latest iOS 8 update? Did you switch to Spotify so you no longer need to keep music native on your phone? Run out of space for taking photos while in the middle of vacation? Sometimes the quic…
    Viewers will learn the basics of creating custom device Racks in Ableton Live. Place instrument(s) and effects onto a track, and select them all by holding the Shift key and clicking on the device title bars: Group them by typing Command-G (Ctrl-G…
    Viewers will learn key ranges in Sampler to make their sampled instruments sound more realistic Gather samples of various notes and drag them to Key Range panel: Set proper root key for each sample: Select all the samples with Command-A (or Ctrl…

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    15 Experts available now in Live!

    Get 1:1 Help Now