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DVD player does not recognize store bought DVD's for autoplay, but plays burned DVD's.

Posted on 2008-11-07
Medium Priority
Last Modified: 2013-12-07
When I put in a burned dvd movie it will register and auto play work. When a put in a regulard dvd movie the system doesnt show that I put in a dvd movie. It just started doing this yesterday. When my computer is brought up and I check the drive it shows no movie is in it. Its strange because it never did that before. How can I get the dvd drive to recognize the dvd and to autoplay the movie? I checked the properties of the drive, on the autoplay tab, and it shows Play with Media Player as being selected.
Question by:Stangman66
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LVL 15

Expert Comment

ID: 22911307
It seems likely that your DVD drive isn't a Dual Layer drive - since DVD movies are dual layer discs (DVD9 - around 8.4GB) - and just about everything else is recorded on single-layer discs (DVD5 - around 4.5GB)
LVL 15

Expert Comment

ID: 22911316
Try plugging the drive into another PC, you could also try using System Restore (via Start Menu - All Programs - Accessories - System Tools).
LVL 70

Accepted Solution

Merete earned 500 total points
ID: 22911333
Hello Stangman66,
I suggest you change the properties of the Rom Drive  ( DVD )  auto play to Prompt Me Each time what to do.
Apply and ok.
Download and install VLC
Go to WMP tools options and remove the file association to mpeg avi and DVD etc. Apply.
Insert the DVD now
Then try it in VLC.
VLC supports a vast array of video formats including DVD. Personally I would not use WMP it is too buggy at the best of times.

Other possible causes for this, straight up with home made DVD is the quality of the DVD disc.
If you buy a cheap generic brand most often they will not play.
The burn speed should never exceed x4.
If you burn at a fast speed say x40 on a cheap brand of dvd 90% chance it's a dud.
If your problem is a rented DVD then it may be scratched or need to be cleaned, they build up a film of dirt on the disc from sweaty hands scratches etc.
>>>When a put in a regulard dvd movie the system doesnt show that I put in a dvd movie.<< Is this DVD the regeon for your country?
If you use the wrong regeon of course it will not work.

If you have copied and burnt a DVD using a different regeon you have only 4 free regeon changes after that your burner /player is obsolete.unless you buy dvd regeon free dvd player.

Could simply be old age. DVD roms wear out and it happens suddenly.
test the DVD on a known working drive.
Post back your results.

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LVL 23

Expert Comment

ID: 22911409
you can also get a disc that will clean the laser lense of your dvd drive:


something like the above but am guessing you can get one like it from wallmart or even newegg.com or else where as lots of places should sell them.

Follow instructions and then try it again using VLC as per merete's suggestion and see if it makes any difference ( obviously use a dvd that is clean ) ie without finger printers or dirt on it.
LVL 28

Expert Comment

ID: 22911773
which OS is it?
xp offers a choice upon media insertion, based on the medium content, and it will keep it afterwards. if any user modifies that (updates sometimes do), it may change its behaviour.
your burned DVD is probably a digital file, .mov? divX? while the regular DVD is a video file (.vob)
so check the file type on both DVD using the explorer to explain the difference, there must be one.
under vista, there is a control panel called default appls (or programs? I have a french OS) which allow to fine tune what action should be undertaken for all kind of files, and this interacts with the CD autoplay flag as well.

Author Comment

ID: 22914386
Okay, got it. It turns out when DVD was selected from the drop-down menu it did not have autoplay enabled.
LVL 70

Expert Comment

ID: 22914884
Thanks, now you need to decide if my suggested assisted you since it pointed you in that direction.
See my comment>I suggest you change the properties of the Rom Drive  ( DVD )  auto play to Prompt Me Each time what to do.
Glad it's resolved


Author Closing Comment

ID: 31514342
Gotcha, thank you much! :)

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