Print out Webpage

Viewers of the site, are unable to print out the pages.  How can I fix this?
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Print screen....

also you can click on the page and Ctrl-A to highlight all.  The Ctrl-C  to copy all, and paste into word or something of the sort.

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Your question is a bit vague???

But, I have seen this before when users have UAC enabled on Vista, is scenario for your users? If so then simply disable it and restart the PC to test it.
fussycatAuthor Commented:
This site is being created for a client - is it ok to just tell them  to "cut & paste" - or is there a code used on a more professional level?  
I'm not sure I understand what UAC on Vista means - if it's on the users side, then must I ask them to do this prpocedure?
UAC= User Account Control, its a new feature in Vista and if enabled I have seen it prevent users from printing from the web.
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