I have a user at the company that I work at that needs to have access to his work PC from his house. Instead of buying a brand new laptop or configuring a used one our of own, we decided to just buy a copy of pcAnywhere and install it on his work PC and his personal laptop at his house. He brought in his personal laptop, so I have that in my possesion.
His laptop has Windows Vista installed on it, which will work with pcAnywhere. His work PC has Windows XP installed on it. His home laptop is not part of our domain or anything (nor would we want it to be) but his work PC is part of our company's domain. His laptop is going to be connecting from behind a router (most likely a little Linksys or Belkin personal router) but his work PC is behind our Netscreen-25 firewall.
I have installed the pcAnywhere software on both the laptop and the work PC. The laptop will be the remote client and the work PC will be the host. The work PC has a static IP address.
How do I configure his personal laptop so that he can connect to his work PC? I know how to create a "New Connection" on his laptop (to tell it to connect to a host) but I'm not sure what to put in for the IP address. His work IP address is a 192.168... address (we're class C) but on his end that could be a computer at his house... I read the book that it came with (and I do mean BOOK) and it says:
"If the host computer is on a private network, use the IP address of the router. The host's administrator must configure the router to allow the connection."
So... I have to add our company's router's IP address as the host? I understand that, but is that really needed? I couldn't even guess on how I would confiure our router but I could do the firewall part (I don't believe our router does any blocking or anything... I think it's all done at our firewall. Our router is just a small Cisco 1700 series that is where our internet comes in through but no one has ever had to touch that, just the firewall whenever we need to configure something).
I'm assuming that I'll have to configure my firewall to allow this connection but here's the thing... We have another user at the company that has the same exact setup EXCEPT we gave her a laptop, so she's not using her personal laptop. The laptop that we gave her was Win XP Pro (same as her work PC) and the laptop that we gave her was in the same domain as her work PC (our company's 1 and only domain). So why would I have to configure my firewall? As you can see I'm quite confused but I'm hoping that someone out there has been in the same situation.