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Completing the add printer wizard hangs up.

Completing the add printer wizard hangs up after adding a printer to the printer server. It happens with different printers models.
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mikis51
Asked:
mikis51
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1 Solution
 
Mc7400Commented:
Please specify the server OS, and if that happen when the printer is connected or not? you may check to do the opposite and see the result. Is the USB port working with other devices?
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mikis51Author Commented:
Win2003 Server, and it does not matter if the printer is on or off.
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Mc7400Commented:
Try to disconnect(unplug the USB) cable and then add any printer
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Mc7400Commented:
Then check the event viewer
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mikis51Author Commented:
I only deal with network printers. Local (USB) are not a problem.
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Mc7400Commented:
If the network connection is good with other services then it is OS problem, check the event viewer and see what error messages it logs and post it; If the network is not stable then it may  the network card.
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mikis51Author Commented:
I know is a OS problem, I just can't find the fix any where.......
Thanks any way
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Mc7400Commented:
Please check the event viewer and see what error messages it logs and post it
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mikis51Author Commented:
"Faulting application spoolsv.exe version 5.2.3790.3959, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0x00010a5b"
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Mc7400Commented:
Have no idea about that, but try to extract the file from OS CD, it might be corrupted or virus.
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souseranCommented:
What is the Event ID: and Source for the event you listed above?
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mikis51Author Commented:
100 and 1000
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souseranCommented:
Assuming that the Source on these is Application Error, have you tried disabling DEP (Data Execution Protection)?

See this Microsoft article for more information

http://support.microsoft.com/kb/875352
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mikis51Author Commented:
no but I will give a try.
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