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I click on 'My Computer' and nothing happens

Posted on 2008-11-07
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Last Modified: 2012-05-05
When I click on 'My Computer' nothing happens.  This is true whether I use the icon on the desktop, or use the 'Start' Menu.  It is also true for other 'Windows' functions, like Control Panel and Search, accessed through the Start Menu.  Also, Explorer gets a 'not responding' error, unless I run it with add-ons disabled.

All other programs run normally, and I can access all my files through them.  I ran Disk Cleanup and nothing was found.  I have run a spyware scan with Windows Defender and nothing was found.  I have started to run the sfc /scannow utility, but got asked for Windows CD for SP3 but aborted the scan as I did not have this CD and didn't know what would happen.

All this is running on an HP laptop, dv6000.
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Question by:eljohn100
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by:orangutang
orangutang earned 500 total points
ID: 22906778
Send us your HijackThis (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) log and run:
regsvr32 /i shell32.dll
Also, disable all non Microsoft items in ShellExView (http://www.nirsoft.net/utils/shexview.html)
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Accepted Solution

by:
eljohn100 earned 0 total points
ID: 22909272
The logfile is attached.

I ran regsvr32 /i shell32.dll at the command prompt.  A window popped up saying "DllRegisterServer and DllInstall in shell32.dll succeeded.

Disabled non-Microsoft items in ShellEx, except for a couple  by Symantec and Adobe which wouldn't disable.  A copy of the ShellEx view is also attached


hijackthis-log-2008-11-07.txt
ShellExView-2008-11-07.txt
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