Crystal reports how to set timer to release Crystal licenses

I am running Crystal reports version 8.5 and our company will not upgrade to a newer version so Im stuck fixing what I have.  I want to set a time out on a license be held after a report is run.  Our users, for whatever reason, forget to close out of reports after running one, thus holding on to a license preventing other users from being able to run their report.  Is there a script that can be made or a setting I can change that will close a user out of the report releasing the license they have held after X amount of time once a report has been run?
need_script_helpAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

MIKESoftware Solutions ConsultantCommented:
What Enterprise Version are you using?

You should be able to set a connection time-out if you have Crystal Server...but you say you are using Crystal "8"....so I'm a little confused on what version of the Enterprise Product you are using...?>?>??
0
mlmccCommented:
How are you running the reports?

If it is through CE then you should be able to control the timeout through the CMC.

If it your own application then you need to have the application cleanup when it is done either ended or the report display part is over.

mlmcc
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
need_script_helpAuthor Commented:
I set the timeout property to 5 min on the ASP page which resolved this issue. I'm sure these ideas would have worked to and I appreciated your ideas, thank you.
0
MIKESoftware Solutions ConsultantCommented:
Glad to be able to comment on it...
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Crystal Reports

From novice to tech pro — start learning today.