Blue screen after Creative Driver Install

on the last leg of the creative driver update install the system went out for a web4 update.  i would estimate midway through the installation the blue screen appeared. I can get to the desktop in safe mode, have removed the creative software, did two system restores and still have a blue screen. Ran regfix no difference made. system has been fine up to this point.

Dell Gen 3
4Gb Ram
50gb free on hard drive
XP Professional SP2
I appreciate recommendatons
rlballardAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Rob HutchinsonTech Lead, Desktop SupportCommented:
Did you choose, last known good config from the Window's boot start menu you access by pressing F8?
or
If you go into the device manager list in safe mode, can you chose to "roll back" driver from the "Driver" folder in the sound card properties?
0
iceblockCommented:
Had a similar problem with my XFi.  Had to disable the hardware in safe mode device manager to boot into normal mode.  
0
rlballardAuthor Commented:
Yes I did go to last known configuration to no avail. I will try to roll back the driver and disable the hardware
0
IT Pros Agree: AI and Machine Learning Key

We’d all like to think our company’s data is well protected, but when you ask IT professionals they admit the data probably is not as safe as it could be.

JonveeCommented:
Also scroll to sub-heading "Advanced troubleshooting" for further options >

"How to troubleshoot a Stop 0x0000007E error in XP":
http://support.microsoft.com/kb/330182
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
rlballardAuthor Commented:
following this eliminated the problem
thanks.
bob
0
JonveeCommented:
You're very welcome, thank you.
Jon
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows XP

From novice to tech pro — start learning today.