Connected to internet but Page cannot be displayed

Remotely connected to a friends computer via the internet, but they can't access any websites.  
IE just displays the error: Page cannot be displayed.  

In safe mode they can access pages alright.

Run Norton and SupoerAntiSpyware scans and removed various infections but still can't access any pages.

Anything else I can try?
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harris9999Author Commented:
It appears to be only under 1 user account that they can't connect.  
Even in safe mode this users can't access websites through a browser.
sounds like the various infections you've removed may have left your friend with a corrupt profile.  personally, I would just recreate their profile.

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Also, check if there's a proxy being used in that user.

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harris9999Author Commented:
Doh, that was it, it was trying to use a proxy server.
good one, orangutang ;)
Thanks, and you can do "good ones" too if you keep trying :)
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