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Did anyone else have this issue - what was your resolution ?

we recently installed 871W routers in our small broadband offices.

users do not have a problem getting onto the network, accessing email, the internet, etc, when their notebook is connected via an ethernet cable.
pull the ethernet cable, they are able to see the ssid assigned, but are unable to connect to the network,
validating identity is a never ending process.

psbucs

ASKER

I've changed the shared secret password on the Radius Server and have updated same within the router ... :-)

ASKER CERTIFIED SOLUTION

Darr247

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psbucs

ASKER

Thanks Darr247, I'll try it ...

psbucs

ASKER

for the 871W Wireless ... Do I have to make a separate vlan for users in order for them to connect to the network using wireless ?

Darr247

> Do I have to make a separate vlan for users in order for them to connect to the network using wireless ?

I don't believe so... only if you want to keep the wireless and wired networks separate.

psbucs

ASKER

here are the results of show dot11 associations:

MAC Address IP address Device Name Parent State
000b.7d1b.3c60 0.0.0.0 unknown - self AAA_Auth
000b.7d1c.82c5 0.0.0.0 unknown - self AAA_Auth

I used the template and still no joy :-)