Did anyone else have this issue - what was your resolution ?

we recently installed 871W routers in our small broadband offices.

users do not have a problem getting onto the network, accessing email, the internet, etc, when their notebook is connected via an ethernet cable.
pull the ethernet cable, they are able to see the ssid assigned, but are unable to connect to the network,
validating identity is a never ending process.  
psbucsAsked:
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psbucsAuthor Commented:
I've changed the shared secret password on the Radius Server and have updated same within the router ...  :-)
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Darr247Commented:
Are you trying to use 802.1x with a RADIUS server, or what?

Here's a good article on configuring the 871W - http://articles.techrepublic.com.com/5100-10878_11-6102399.html
It includes multiple VLANs and WLANs, though if you don't have guests that need wireless access you don't really need to create the 'guest' WLAN.

Definitely get the configuration spreadsheet download... enter your specifics on the Variables tab, then back on the Reference tab you can export the merged data into a text file to copy and paste the commands from, then into the CLI (do a couple lines at a time or you can overflow its buffer)... a painless way to learn the command line interface, which exposes more settings than the web-based setup.
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psbucsAuthor Commented:
Thanks Darr247, I'll try it ...
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psbucsAuthor Commented:
for the 871W  Wireless ... Do I have to make a separate vlan for users in order for them to connect to the network using wireless ?  
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Darr247Commented:
> Do I have to make a separate vlan for users in order for them to connect to the network using wireless ?

I don't believe so...  only if you want to keep the wireless and wired networks separate.
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psbucsAuthor Commented:
here are the results of show dot11 associations:

MAC Address    IP address      Device        Name            Parent         State
000b.7d1b.3c60 0.0.0.0         unknown       -               self           AAA_Auth
000b.7d1c.82c5 0.0.0.0         unknown       -               self           AAA_Auth

I used the template and still no joy  :-)
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