Reply Crashes Outlook
Posted on 2008-11-07
I have a user with an Outlook 2007 problem.
The problem occurs when other users try to reply to a message sent from the first user. The window opens and allows you to type the reply but when you click send, it crashes Outlook.
This happens with more than one message. If you forward the message back to the user, it works just fine. These messages do not have any attachments and are not excessively long or large.
I recreated the user's OST files and ran the scanpst.exe on her personal folders. She reports that others are still having the problem and I was able to recreate the problem from my computer with the message she sent me.
Has anyone seen anything like this and can you suggest a solution?