OWA stopped working internally & externally. We had is setup for SSL and we have an updated cert installed.
When I try https://localhost.com/exchange
in the exchange server, Bottom left says "connecting to host 10.11.12.13" after it says connecting to localhost...
then it says "page cannot be displayed"
I disabled SSL just to make sure OWA itself was working. When I went to http://localhost.com/exchange
I got my log in screen. I logged in a 2 separate users and each time after login I got text on th screen that said "Unspecified error".
In my research I learned that if the SSL cert is not installed properly than in Exchange Properties under Secure communications, the Edit button will be faded out. It is not faded out.
But, in both default web site properties and exchange properties, View Certificate is faded out.
This is why I think the cert got corrupted. I don't know how or how to fix it.
I am unable to find any pfx file which is the format of a cert you can install. I do have the cert with a cer extension, but cannot install that one.
For the rest of the settings in IIS, I have compared every setting with those of another client whose OWA is working.
Anyone know what may have caused this and how to fix it????
Thanks in advance.