Optiplex 755 RIS Reboot Loop

Posted on 2008-11-07
Last Modified: 2012-08-13
I have spent the last ~2 days trying to get brand new out of the box Dell Optiplex 755s working with RIS. I don't understand how I'm having more problems with this one system than I have with all others Dells I've used with RIS combined.

The problem, as it stands, is this.

I have the Optiplex 755 SATA set to "ATA" or "AHCI", neither matters. I download the image (A fresh one or an existing one with the appropriate drivers in the TEXTMODE folder) by PXE booting to RIS (WDS Legacy mode, its a W2k3 SP2 server). The image downloads perfectly, and then when the system reboots, it goes to the Windows logo and reboots after a few seconds. This happens both with a preexisting image I've updated and with a brand new image I just built on one of these machines. It reboots over and over. If I attempt safemode on the new image, the lockup will reliably occur on either cdrom.sys. I tried disabling the cdrom and it did nothing, I imagine its not cdrom.sys causing this but I suppose it could be.

I'm losing my mind here, and I'm facing Monday with a lab that was supposed to be up this week still down.

Any help would be greatly and truely appreciated. If I get any suggestions I will go in Saturday afternoon and try them out.
Question by:Goatbert
    LVL 28

    Expert Comment

    If you tap <F8>, enter the menu and disable automatically restart, do you get a blue screen? It sounds like this machine has a different mobo/chipset which is not compatible with the others. Have you tried a standalone clean install, or load the image then repair install?

    Chris B

    Accepted Solution

    Fixed. So happy.

    It looks like what happened was that because this was an image of a machine built on SP2 and then upgraded to SP3, RIS was pulling files from the SP2 flatfile and not the SP3 one. Uninstalled SP3, riprep'd and everything is fine now. I'll just built an SP3 image later, for now WSUS will have to handle it.


    Featured Post

    IT, Stop Being Called Into Every Meeting

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Join & Write a Comment

    If you build your web application in Visual Studio you'll get at least a few binaries, or .DLL, files in your bin folder. However, there is more compiling to be done. Normally this would happen when an ASP.NET resource within the web site is request…
    Can you find a fax from a vendor you saved a decade ago in seconds? Have you ever cursed your PC under your breath during an audit because you couldn’t find the requested statement or driver history?  If you answered no to the first question or yes …
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
    This video is in connection to the article "The case of a missing mobile phone (". It will help one to understand clearly the steps to track a lost android phone.

    754 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    25 Experts available now in Live!

    Get 1:1 Help Now