blackberry synchronization of other folders than inbox

Posted on 2008-11-08
Last Modified: 2012-05-05
Have a blackberry bold and I am able to sync the inbox and have chosen under folder reconciliation to have other folders sync'd but am not having any success with this at all. I have even moved messages out of the boxes that i wanted and then put them back in and waited for reconciliation without luck.  Any suggestions?  I find it useful to store items such as trips, and other categories under folders that are synch'd to mail outlook. thanks.
Question by:lbenz

    Expert Comment

    Were the emails that you want to sync already present in those folders when you activated the Bold ?
    In my experience when you activate the device it doesn't sync the emails in these folders.

    I have had some success with a procvess similiar to the one you've tried - create a sepearte PST and move the messages out of their normal folders and uinto there. Now wait - i'd leave it a day of so and them move the messages back - most of the time if then starts to sync them.

    LVL 11

    Expert Comment

    RIM syncing processes on a BES only sync NEW e-mail. If you had e-mail in that folder before... forget it. with a BES you can sync up to 14 days / 750 messages when you first activate a new handheld, however it only looks at the inbox when it does that I think.

    Author Comment

    That doesn't make sense as there has to be a way to get emails into a folder on blackberry outside of the inbox.  
    LVL 11

    Accepted Solution

    Once you mark the folder for redirection all NEW e-mails that you place in that folder in Outlook will sync... however the e-mails that were there before you synced that folder will not come over.

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