judahlion_ethio
asked on
All office documents corrupted
OS: Windows XP
Office 2003
I am unable to open all Microsoft Word, Excel, Power Point, and Access files. Get error message like "Word experienced an error trying to open the file". I can open Word files with WordPad but most of is garbage. Where I can find a chunk of legible text I recognize this keeps popping up ~dulla^@204~ . I tried taking the document to another computer and opening but with same result. I am at a loss. I have tried a few recovery software (demo versions) but they keep giving me the data I see in Wordpad.
Any help will be greatly appreciated.
Office 2003
I am unable to open all Microsoft Word, Excel, Power Point, and Access files. Get error message like "Word experienced an error trying to open the file". I can open Word files with WordPad but most of is garbage. Where I can find a chunk of legible text I recognize this keeps popping up ~dulla^@204~ . I tried taking the document to another computer and opening but with same result. I am at a loss. I have tried a few recovery software (demo versions) but they keep giving me the data I see in Wordpad.
Any help will be greatly appreciated.
ASKER
Thanks for the reply,
Have done scans using Kaspersky AV and it took care of the viruses for me. The part that's vexing me is trying to get the files back. This includes Microsoft Office Files and PDF files. Any idea on how to go about that?
Thanks
Have done scans using Kaspersky AV and it took care of the viruses for me. The part that's vexing me is trying to get the files back. This includes Microsoft Office Files and PDF files. Any idea on how to go about that?
Thanks
ASKER
It seems suggestions for this problem are hard to come by.
From what I have been able to gather, the damage to the files was done by a virus. Kaspersky AV detects it as Win32.Agent.cb. It infects pretty much all .exe files. KAV claims to disinfect the files but they are unusable after disinfection. Have had to reinstall OS and applications. The MS Office, PDF, ... files are clean according to KAV but cannot be opened on any computer. Attempts to repair these files using recovery applications were unsuccessful. Word repair applications allow you to open the file with MS Word but after the first two or three pages the rest of the data is junk or part of the data is replaced by "~dulla^@204~". Interesting thing about MS Word files is that if the document corrupted is two or three pages the data is intact. MS Excel files are pretty much all junk. Haven't been able to open PDF files with Adobe Reader, but viewing with text editor shows the same annoying text replacing most of the data. There is no apparent pattern to the text replacement.
Any suggestions from anyone would be greatly appreciated.
From what I have been able to gather, the damage to the files was done by a virus. Kaspersky AV detects it as Win32.Agent.cb. It infects pretty much all .exe files. KAV claims to disinfect the files but they are unusable after disinfection. Have had to reinstall OS and applications. The MS Office, PDF, ... files are clean according to KAV but cannot be opened on any computer. Attempts to repair these files using recovery applications were unsuccessful. Word repair applications allow you to open the file with MS Word but after the first two or three pages the rest of the data is junk or part of the data is replaced by "~dulla^@204~". Interesting thing about MS Word files is that if the document corrupted is two or three pages the data is intact. MS Excel files are pretty much all junk. Haven't been able to open PDF files with Adobe Reader, but viewing with text editor shows the same annoying text replacing most of the data. There is no apparent pattern to the text replacement.
Any suggestions from anyone would be greatly appreciated.
ASKER CERTIFIED SOLUTION
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if you don't have an anti-virus program download AVG
http://free.avg.com/download-avg-anti-virus-free-edition