Network Repair Wizard won't shut down

Posted on 2008-11-08
Last Modified: 2013-12-14
Have a network where remote locations are connected by DSL.  Each endpoint has a SonicWall TZ190 in place.  The change to this set up is recent.  Problem:  We have one XP Pro pc at the remote site which constantly has Network Repair Wizard active, even though the connection is fine, and the Wizard says so.  But, every 30 seconds or so, the Wizard tests the connection.   There is no opportunity to close the Wizard, only a button to acknowledge "ok" when the connection is tested and deemed ok.  Then, the Wizard runs the test again 30 seconds or so later.  It isn't limiting functionality, but, it is annoying the users of the pc with the constant test routine running across the desktop.  Where can this be disengaged?  What caused this?
Question by:Indyago
    LVL 44

    Expert Comment

    How secure is this computer?  i.e. Are you sure it's not a virus or malware causing it?

    Did you already look everywhere in msconfig ?

    I would recommend;nav and get Ad-Aware and Spybot-search & destroy.

    See if either of those find anything wrong if you can't find something amiss in msconfig.
    LVL 11

    Accepted Solution

    It's a bug in Dell's networking tool.  Disable their network monitoring/connection tool.  

    If it's not a Dell, others may be using the same suite of crap.
    LVL 11

    Expert Comment

    Found a reference to HP doing the same thing.  Solution was the same.

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