Office file can't be found when initiating from file

Basically, when this user tries to open an office file from the file -either from a link to a file on the server or an actual file on his desktop- he gets this error message. However Word or Excel still open, just not with the file.

If the user opens Word or Excel first and searches for the file, its fine.

Found similar items in my search, but nothing quite the same!

Thanks in advance.
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RKoonsAsked:
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Jason WatkinsIT Project LeaderCommented:
Sounds like the link/shortcut is broken.  Recreate any shortcut the user may be accessing.

/F
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MentorJayCommented:
The file associations are probably missing.  Try either running "repair" from the add/remove programs menu in control panel, or manually re-associating the file type (if you don't know, use the repair option)
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nobusCommented:
not sure if this works in vista : http://www.dougknox.com/xp/file_assoc.htm
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RKoonsAuthor Commented:
I don't think these first three are it for the following reasons:

"Sounds like the link/shortcut is broken. Recreate any shortcut the user may be accessing.

/F"

The problem also exists for files copied to his local hard drive and desktop. Even when clicking on the file itself, it does not work.
"The file associations are probably missing.  Try either running "repair" from the add/remove programs menu in control panel, or manually re-associating the file type (if you don't know, use the repair option)"
When I click the file or link, the required program opens with no document. This tells me that the file type is associated OK with the required program.
However, when I see the guy and his PC again tonight, I will review these basics to see if there is something there!
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McKnifeCommented:
It's the associations, quite sure. The program opens, fine, but it cannot handle the file correctly. The associations are commands like "C:\Program Files (x86)\Microsoft Office\OFFICE11\WINWORD.EXE" /n /dde (found in the registry at HKEY_CLASSES_ROOT\Word.Document.8\shell\Open\command, for office 2003). I would uninstall and reinstall office.
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RKoonsAuthor Commented:
Based upon the type of user I am working with, re-installing is not an option, but I am sure that would do the trick!

Thanks
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