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HP, Windows XP BSOD cannot boot

I have an HP with Windows XP SP2. It was left on YouTube for a while after listening to something on YouTube then it crashed and will not boot up. Recovery disk does not help. Get the following error:
STOP 0X000000D1 (0X00000018, 0X00000002, 0X00000000, 0XF70F425F)  iaStor.sys   Address F70F425F base at F70E 5000, Datestamp 42b2df42
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parkhill04
Asked:
parkhill04
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1 Solution
 
Frosty555Commented:
Was this you? http://forums.techguy.org/windows-nt-2000-xp/488784-bsod-iastor-sys.html

Looks like it is a driver issue. Can you boot to safe mode?
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Mohamed OsamaSenior IT ConsultantCommented:
supposedly this is the latest version of the driver files in question

http://downloadcenter.intel.com/filter_results.aspx?strTypes=all&ProductID=2101&OSFullNa me=Windows*+XP+Professional&lang=eng&strOSs=44&submit=Go%21

hope this helps.
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nobusCommented:
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parkhill04Author Commented:
Frosty555, nobus, and Admin3K,

   Thanks for the help.

Frosty555 - That was not me. I have seen that problem posted, but it is with a Dell. Dell is supposed to have some issue and they have a fix, but I have an HP with Windows XP Media Version. The Dell fix  is to change the SATA Operation Setting from RAID Autodetect/AHCI to RAID Autodetct/ATA. Directions to do this were provided, but I do not know what this is about so was afraid to try. Did not know if this would be safe to try since I do not have a Dell. I have only one hard drive and am not aware or using a RAID setup.

nobus - That download is for 64-bit only and Windows server 2003. I have 32-bit. Windows XP Media Version.

Admin3K - Any idea on how to install?  I can not boot in safe mode and can not get into the Control Panel.
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Frosty555Commented:
What is the exact model of your laptop?

The problem is similar to the one for the dell laptop - and the solution will also be similar. Your computer is missing the necessary AHCI drivers to start correctly. It had them before, but perhaps there were removed / updated / corrupted and now it won't boot.

Just like the dell solution, you can probably disable the AHCI support, which will allow you system to boot. Then you can restore whatever lost drivers were missing from HP's website and put the setting back. The whole "raid" thing is a red herring. The dell probably supported RAID, and the settings were related, it has nothing to do with you. Your setting will be in the bios for the HP somewhere. Look for a setting called "SATA Compatibilty", or "AHCI", or Sata Native Mode, or something on that order.

Once you've put it in compatibility mode and you get windows booted, you will need to reinstall the AHCI drivers, and then put the settings back and see if you can boot. Get drivers here:

http://welcome.hp.com/country/us/en/support.html?pageDisplay=support&jumpid=in_R329_prodexp%2Fhhoslp%2Fsplit%2Fsupport
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parkhill04Author Commented:
Frosty555,
 
    It is a desktop HP Pavilion a1440n with Windows XP Media Center Edition 2005.

I think I found the relevant HP URL here: http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=1843644

  but I am not sure as to which are the appropriate drivers to download and install.
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parkhill04Author Commented:
I went into the BIOS and then changed 'SATA Mode' from RAID to IDE. Then into startup. I get a message but it is so far to the left of the screen I can not read it all. I says XXXTLDR is missing (where XXX are what I can not read because too far to the left of the screen.) I also tried changing 'SATA Mode' from RAID to AHCI, but the same thing; it just hangs on a blank screen with the message TLDR is missing. All I can do is Ctl-Alt-Delete to try to start over.
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nobusCommented:
>>  XXXTLDR is missing    <<   this is the NTLDR missing message; here what you can do : (you can test after each command)
Boot using the Windows XP installation disk, press R. Then type the following commands:

      FIXMBR
      FIXBOOT
      BOOTCFG /rebuild
      cd\
      copy E:\i386\NTLDR
      ATTRIB -arsh ntldr
      copy e:\i386\NTDETECT.COM
      ATTRIB -arsh ntdetect.com

E: should be the location of your CDRom where you have the Windows install disk located.
and check if those files are in the root :   NTLDR   boot.ini     ntdetect.com

Contents of the boot.ini file :
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect
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parkhill04Author Commented:
nobus - I will try what you have described. I will have to look for the installation disk, but I do not think an installation disk was provided when bought the computer. Windows was already installed and I made a recovery disk and saved what came with the computer, but I don't think there was a Windows installation disk. I will check to make sure.
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parkhill04Author Commented:
A Windows installation disk did not come with the computer. No CD's came with the computer.
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nobusCommented:
then borrow one from a friennd, or buy one; you can contact HP for one also for your PC
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parkhill04Author Commented:
OK. Thanks again for your help.  I will try to obtain an installation disk.  Will probably take a few days. So, may not post for a while.
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nobusCommented:
take your time..no need to hurry
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parkhill04Author Commented:
Sorry for the delay. I wanted to see if I could get the files from the drive before reformatting so I purchased a USB Universal Drive Adaptor but it did not work ( could not be recognized by my computer ) so I am returning it. In the mean time, I have borrowed a Thermaltake BlacX SATA HDD Docking Station. I can see two drives on the hard drive: HP_Pavilion and HP_Recovery. In HP_Pavilion there are two folders:System Volume Information (which is sort of greyed out) and WINDOWS.  I don't know if this helps.
 
   I was hoping to get any Installer files for programs so that I could re-install them if the hard drive had to be reformatted.
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nobusCommented:
since there is a recovery partitition, check your manual or the HP site for the procedure
>>   can see two drives on the hard drive: HP_Pavilion and HP_Recovery. In HP_Pavilion there are two folders:System Volume Information (which is sort of greyed out) and WINDOWS   <<  that is not much, system volume info are the restore points, and Windows has the windows files, but no data
if you have trouble finding the correct procedure, post your model, then i'll have a look
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parkhill04Author Commented:
I tried the Recovery and it seemed to work fine, but I received messages that certain files could not be copied such as :"H:\WINDOWS\SMINST\APPS\dta|DTA.LST",
"H:\WINDOWS\SMINST\DRV\dta\DTA.LST", as well as a bunch of files that began with
"H:\hp\(then a lot of symbols and letters)".

Also, tried on a command line, 'H:bootcfg/default', and received the message, "The system cannot find the path specified."
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nobusCommented:
then i start to believe you have a bad :
cd, cd drive, ide cable, or ram, all of which can be replaced for testing.
test the ram with www.memtest.org
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parkhill04Author Commented:
I went through 11 passes of memtest and there were no errors.The memtest was on a CD and booted from the CD drive. The hard drive is SATA and the cables seemed OK when I put the hard drive back in after running it in the docking station.
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nobusCommented:
as i noted - you may have a bad cd, or cd drive too - bad ram is onbly 1 option
if the recovery was on the disk, the partition also can be corrupted; but you can obtain a recovery cd from them (or download?)
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parkhill04Author Commented:
HP provided me with a link to order recovery disks and I have done that and I should have them by December 16th. This sort of drags on; sorry, but thanks for the help.
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nobusCommented:
take your time...
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parkhill04Author Commented:
The Installation Disks came in the mail from HP and I used them to reinstall Windows XP on the computer. Had to do this twice, because the first time the computer froze when I was installing antivirial software. I think there may have been a conflict between it and the antiviral software that came with the installation disks. However, now the computer is working fine.
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parkhill04Author Commented:
Thanks for your help and patience.
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nobusCommented:
glad it is ok now ..
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