In our office we are having a problem with internal email becoming scrambled. The problem happens with both Outlook 2003 and Outlook 2007. We run a single Exchange 2003 SP2 on a windows 2003 standard server.
I think its to do with auto correct options within outlook. I can recreate the problem by typing - (hyphen) and ' (apostrophe) symbols into a blank email. When I disable auto correct option and send the same email containing these symbols the problem goes away.
I've have tried my best to disable auto correct options on all machines in the office but the problem doesn't go away and I get reports of scrambled text at least 2-3 times per week. The Euro symbols also seems to be a problem,
If I send the same email to an external email address the email comes out fine so I'm fairly sure its a internal formatting issue.
I've attached a two email screen shots for you to look at. "Funny Symbols from sent" is the email from the sent items folder from the offending outlook account. "Funny Symbols from Inbox" is the email when it arrives in any inbox on our system .
Again if I disable the auto correct and autocorrect as you type options within Outlook the problems usually goes always
I really need a permanent fix for this as its starting to become a big problem as you can see.
Can you help?