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Cannot connect to the Citrix Presentation server

Dear Experts,

We have Presentation server 4.5 & Access Getaway, when users access WI from internet the can logo successfully However when they lunch the app. they are giving this error "Cannot connect to the Citrix Presentation server. There is no Citrix Presentation server configured on the specified address."

When I try that through internet from our network it is working.

I have opened all ports on our firewall & DMX to presentation server
i Saved this file (launch.ica) and open it with notepad. Inside the file there is line that says:
Address= 10.0.5.52 (which is PS Local IP) - i believe because the Access Methods for the default DMZ setting selected as Direct.

Anyone have idea how to resolve this issue ?

Regards,
SipchemIT

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Carl Webster

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hodgeyohn

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Sipchem IT

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Thanks all
I have tried as what you said but nothing new
Since it was working before perfect before reinstall the IIS I guess the problem from the licensing server
Because when I try to login License Management Console, I am getting "The page cannot be found" and also when I lunch the Access Getaway Admin Tools I getting "no getting a response from licensing server. Grace... "
If we can resolve this point it might be better

Regards,

ASKER CERTIFIED SOLUTION

Sipchem IT

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