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Cannot connect to the Citrix Presentation server

Sipchem IT
Sipchem IT asked
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Last Modified: 2012-05-05
Dear Experts,

We have Presentation server 4.5 & Access Getaway, when users access WI from internet the can logo successfully However when they lunch the app. they are giving this error "Cannot connect to the Citrix Presentation server. There is no Citrix Presentation server configured on the specified address."

When I try that through internet from our network it is working.

I have opened all ports on our firewall & DMX to presentation server
i Saved this file (launch.ica) and open it with notepad.  Inside the file there is line that says:
Address= 10.0.5.52 (which is PS Local IP) - i believe because the Access Methods for the default DMZ setting selected as Direct.

Anyone have idea how to resolve this issue ?

Regards,
SipchemIT

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