Missing File

I installed IE 8 on my computer, then uninstalled it due to internet banking incompatibilities. However, now the machine will not boot fully. Firstly I got an error message that iertutil.dll was missing & no toolbars, taskbars or icons, so I replaced that dll file. Now I am getting the message that it cannot find 'ordinal 166' within that dll file. The computer is running XP Pro fully updated with all microsoft updates including SP3
crash23Asked:
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igor-1965Connect With a Mentor Commented:
Bear in mind that before you perform a repair installation of Microsoft Windows XP, you must uninstall Microsoft Internet Explorer 7 from the Windows XP-based computer. If you perform a repair installation of Windows XP when Internet Explorer 7 is still installed, Internet Explorer will not work after the repair is completed.

To resolve this issue, uninstall Internet Explorer 7 from the computer, and then install Internet Explorer 6. After Windows XP is repaired, you can reinstall Internet Explorer 7.

http://support.microsoft.com/kb/917964
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crash23Author Commented:
I tried this previously & it told me it could not verify the files & to make sure I have cryptograhic service running & I'm not sure how to do that when I have no desktop!
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igor-1965Commented:
You probably need to download it on another computer, put it on USB flash, on the target computer run taskmanager and launch installation from task manager.
 
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crash23Author Commented:
This is what I did for IE7 as I cannot access the desktop or the internet on the afflicted computer. It extracted the files & proceeded with the verification but then came up with the message previously mentioned. Is there anyway I can find out if the cryptograph service is running? I only have a desktop picture, nothing else. Booting into safe mode also brings the same problem ( don't know why I thought it might not!!) Sorry if I'm not providing all the requisite information but it is so difficult to remember it all!
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igor-1965Commented:
From task manager start command prompt (File | Run | cmd) an then type in command "sc query cryptsvc" (without brackets) to see if the Cryptographic Services are running. If they stopped try to run "sc start cryptsvc" then rerun IE installation.
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flubbsterCommented:
Use the same procedure and download dial-a-fix. Unzip to a usb drive, and run it from task manager on the pc. Select the options to fix the crypto services and re-register explorer and IE. get it here:

http://djlizard.net.nyud.net:8080/software/Dial-a-fix-v0.60.0.24.zip

Take a look further down the download page for more detail:

http://wiki.lunarsoft.net/wiki/Dial-a-fix
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crash23Author Commented:
Hi,
I tried the crypt thing & it said start-pending so I exited & re ran the IE setup. It got to finalizing installation, then a window popped up saying it 'could not verify the integrity of the file Update.inf check the cryptographic sevice is running.' I checked again & it wasn't so went through whole process again with same result. This is very frustrating!!
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kadadi_vIT AdminCommented:
Did you try to restore your machien to previous date ( start>programs>accessories>system tools>system restore)..If not solve then I think you repair your operating system using :-
http://www.michaelstevenstech.com/XPrepairinstall.htm

Regards,
vijay kadadi

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orangutangCommented:
Also, maybe check here:
http://forums.absolutehype.com/index.php?showtopic=598
It's for IE beta but it might apply to your problem.
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crash23Author Commented:
Hi,
Many thanks to you all for the help. However, it seems totally beyond any sort of workaround as when the requisite file was copied it then came up with saying a part of  that file was missing!
I have decide the only way forward is to start again & do a system reinstall. I think maybe something to do with the fact it's a Dell laptop that is not helping.

Again, many thanks for all your help & apologies for the long absence - family crisis.

Anne
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crash23Author Commented:
Many thanks for your help, it has been invaluable.
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