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Trouble accessing Citrix Application Set running on Windows XPe as user other than Administrator.

I have an HP thin client running Windows XPe with the flash unlocked.  Citrix Program Neighborhood was pre-installed.  When I logon as the local administrator, I can setup and access an Application Set.  The administrator can select the application set, see all the appropriate published applications (Citrix farm  mix of 4.0 and 4.5), and launch any application using my personal domain credentials.  When I logon to the thin client using my personal domain credentials (having made my account a member of the local administrators group), I can setup the same Application Set in Citrix Program Neighborhood.  However when I double-click the application set, the window looses focus (like another window opened) and no applications are displayed.  I do not have dual monitors and the second display output is not enabled in the display properties.  I can launch applications from the web interface under my user credentials.  If I log back on as the local administrator, everything works correctly.
I would assume a permission issue since it works for one user and not another, but I am a local admin.  Maybe theres a registry permission issue?  This is my first and only attempt using Windows XPe so the issue may be in an incorrect configuration there as well.
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kemiadmin
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kemiadmin
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2 Solutions
 
JaredJ1Commented:
I vaguely recall this issue with some Wyse thin clients - not sure what type you have. It was a registry entry that corrected the problem. Does an error message come up after setting up the application set? Try googling the thin client model name and the error message. I seem to remember a very obscure link coming up with the resolution.

Sorry I can't be more specific but it was about 8 months ago at a particular customer site and I haven't seen the issue again.
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Carl WebsterCommented:
What error message are you getting?
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kemiadminAuthor Commented:
JaredJ1 and CarlWebster: No error message is displayed.  After I double-click the Application Set, the window looses focus like another window should have appeared (an error popup would make since).  I also dont see any errors in the OS event log either.  I can still interact with the application set window (the one that should have the published apps).  I can click refresh, settings, views, and change to the parent directory.
JaredJ1: This is an HP t5730. I have some Wyse thin clients, but non-with XPe so I cant compare apples to apples.
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Carl WebsterCommented:
I just tested this in my lab with a Wyse S90 running XPe SP2 FR1 using PN Client 10.1 against XenApp 5 for Server 2003.  I logged in as a regular domain user and was able to access the server's published desktop and all the other published applications with no issues.
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JaredJ1Commented:
It's probably worth checking to see what Windows service pack you're on. If not on the latest, HP will probably have a new image released on their website for the 5730 with all of the latest patches. It's worth sticking that on to see if you have any luck.

Have you tried with a local admin (non domain) account? Definitely a strange one.
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kemiadminAuthor Commented:
I created a new local user and made it a member of the local admins group.  Everything worked.  I created a second local user and did not make it a member of the local admins groups.  Everything worked.  I deleted my local profile, removed me from the local admins group, and moved my AD account from its normal OU to Built-in to try and avoid any unwanted GPOs (I know there could still be a GPO at this level, but we normally dont manage that high).  Logged on and same results (did not work).  I had another employee logon with his domain user account (no admin rights to domain or local), did not work.  I logged on as domain administrator account, no luck.  I created a new OU, blocked inheritance, create a new domain user in that OU, logon on and it did not work.  It is consistent.  Local accounts always work, domain accounts never work.
Flashing the client sounds good.  Ive flashed Windows CE thin clients before.  Im sure theres a PDF I can follow for XPe.
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Carl WebsterCommented:
Are your thin clients machines part of your domain?  If so, run Resultant Set of Policy and see what policies are being applied to the machine.  If not, runn RSoP and see what policies are being applied to the user.  Sounds like you have a rogue Group Policy out there creating havoc.
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kemiadminAuthor Commented:
Thanks!
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kemiadminAuthor Commented:
Im going to try and avoid saying this magically started working, but after a few months of very constant results, it started working as expected yesterday.  I imagine something was reset when I started moving the device to alternate OUs in AD.  I suspect a GPO must have caused the issue, but I cant document what that setting might have been.  Thank you both for your help.
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