Black terminal screen for RDP session

Posted on 2008-11-10
Last Modified: 2012-05-05
I have a client's system that gives a black screen when trying to RDP into the SBS2003 server.  You can walk up to the console and access with no issue.  The problem will go away for a period of time when you reboot the server.  I've looked through the event logs and cannot find any issue that would appear related.  

I would appreciate a suggestion on how to resolve this issue.


Question by:jtcomstock
    LVL 57

    Accepted Solution

    on the server and client try the following
    1. Start > Run > Regedit {enter}
    2. Navigate to HKLM \ System \ Current Control Set \ Services \ TCPIP\ Parameters
    3. In the right hand pane, Right Click > New > DWORD
    4. Call it EnablePMTUBHDetect set its hex value to 1
    5. Reboot

    Author Comment

    And what does this do?  
    LVL 57

    Expert Comment

    by:Pete Long
    disables auto MTU detection

    Author Comment

    Is MTU size the issue?
    LVL 57

    Expert Comment

    by:Pete Long
    Black screen via RDP cured by a reboot  -thats where my money would be

    Expert Comment

    Hi there, did this cure your problem itcomstock?

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