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Error - Test database connection returned an unknown error

Posted on 2008-11-10
Medium Priority
Last Modified: 2012-05-05
I am trying to install the web version of Blackberry Administration Service Installation and I keep getting the above error.  I have SQL Server software loaded on my laptop but it is still not working.  I have an option of using two different servers - with one SQLExpress, it says it can't connect and with MSSQLSERVER, I get the Test database error.  Please help, this is so frustrating!!!
Question by:Salonge
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LVL 11

Expert Comment

ID: 22925925
Look into the install log that should be in the default log directory for BES. It should have more information on why it was failing.

Author Comment

ID: 22933598
I looked in the logs and this was the message, it makes no sense to me at all.
Terminating because of connection failure.  Connect string: DR*

Author Comment

ID: 22933648
I tried to install again and got this message - The login failed.0x80004005 NativeError=4060.
LVL 11

Accepted Solution

ALogvin earned 1500 total points
ID: 22951570
It looks like your SQL permissions are not working correctly. Ensure that your SQL database permissions are correct.

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