AudioCodes, Mediant 2000, g711, DTMF

Posted on 2008-11-10
Last Modified: 2012-06-21
Carrier--Auidocodes--Custom Equipment

Carrier sending DTMF to audiocodes
auidocodes generates error, does not pass to custom equipment

What works
custom equipment can pass DTMF to auidocodes, and pass that to carrier

While monitoring logs, every time we have a keypress we see this
16d:16h:44m:20s PL:14 RO:14 [Code:3a002] [CID:0]

16d:16h:44m:20s [Src= Dst=6000 PType=6] ErrMgs=1 Cid=0: 1 RTP packets lost: CID=0 [Code:3700e]

16d:16h:44m:20s [Src= Dst=6000 PType=6] ErrMgs=27 Cid=0: -2 RTP packets lost: CID=0 [Code:3700e]

System Information
Mediant 2000 MG
Module 1

Other Notes:
I do not know how to read the call log, or tell what i am looking for.
Even if someone can read the log and tell me whats going on, i will have a better idea of what to do

Question by:funnymanmike
    1 Comment
    LVL 5

    Accepted Solution

    upgrading version to TP1610_SIP_F4.60A.044.007 resolved the problem.

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