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AudioCodes, Mediant 2000, g711, DTMF

Setup:
Carrier--Auidocodes--Custom Equipment

Problem:
Carrier sending DTMF to audiocodes
auidocodes generates error, does not pass to custom equipment

What works
custom equipment can pass DTMF to auidocodes, and pass that to carrier

While monitoring logs, every time we have a keypress we see this
16d:16h:44m:20s PL:14 RO:14 [Code:3a002] [CID:0]

16d:16h:44m:20s [Src=38.99.251.24/45772 Dst=6000 PType=6] ErrMgs=1 Cid=0: 1 RTP packets lost: CID=0 [Code:3700e]

16d:16h:44m:20s [Src=38.99.251.24/45772 Dst=6000 PType=6] ErrMgs=27 Cid=0: -2 RTP packets lost: CID=0 [Code:3700e]


System Information
AudioCodes
Mediant 2000 MG
Module 1
SIP
g711

Other Notes:
I do not know how to read the call log, or tell what i am looking for.
Even if someone can read the log and tell me whats going on, i will have a better idea of what to do

Thanks.
1040.txt
0
funnymanmike
Asked:
funnymanmike
1 Solution
 
funnymanmikeAuthor Commented:
upgrading version to TP1610_SIP_F4.60A.044.007 resolved the problem.
0

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