Blackberry Curve 8330 activation with BES

I am trying to activate a Blackberry Curve 8330 running 4.3.0.127 software with Blackberry Enterprise service running 4.1.2. It just continues to try to activate and retry.
markbaugherAsked:
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dblake15Commented:
Can you give us the error that you are seeing??  Also are all of your Blackberry services running on that box??
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markbaugherAuthor Commented:
Don't have an error until it times out after 40 minutes which says to see your administrator. I have two older blackberrys running on the BES just fine. The Blackberry Database Consistency Service is the only service not running. It is disabled.
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dblake15Commented:
Anything in eventvwr on the BES??
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markbaugherAuthor Commented:
No errors on Event Viewer for BES
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dblake15Commented:
The only other thing I can think of is, are you sure that the wireless carrier put the correct BES plan on the phone.  This has happened more than a few times here.
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markbaugherAuthor Commented:
This could very well be the problem. I will look into and advise.
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SysExpertCommented:
Also - wipe the BB device, remove and re-add the user into BES and retry.

I hope this helps !
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markbaugherAuthor Commented:
It was the carrier. Once the proper plan was put on the phone it connected perfectly.

Thanks!
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