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The name of the the database files in this store is invalid

Posted on 2008-11-10
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Last Modified: 2013-12-01
Hey guys, this morning after I rebooted my Exchange 2003 Standard server I'm getting The name of the the database files in this store is invalid after I try to mount the store.
Other Error:
ID No:C1041737

I have 1 store First Administrative Group
I backup the exchange using Symantec Backup Exec 11D, I have a good recent full back as of this morning 4am. I went thru the recovery in BackupExec and it ran successfully but still can't mount the Exchange store. Am I doing something wrong or missing a step.
Can anyone walk me trough how to recover the store and emails?
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Question by:pbaptiste
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Expert Comment

by:hodgeyohn
ID: 22924119
it depends on what you have.
please provide a directory of what is in the mdbdata folder and i will try to help.
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Author Comment

by:pbaptiste
ID: 22924236
E:\Ecchsrvr\MDBDATA\
4-FAB51DB0-D5F8D52.IFS
E00.chk        8kb
priv1.edb      6,419,528KB
priv1.stm       4,003,848KB
pub1.edb        24,584KB
pub1.INTEG.RAW   222KB
pub1.stm    8,200KB
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Expert Comment

by:hodgeyohn
ID: 22924266
ok so you have the standard file names.
start the information store service (if this does not start please provide the exact error code).
go to the properties of the mailbox store.  verify that the path, and file names actually match.  if not this would be the first things to fix.  dont forget to check the priv1.edb, and priv1.stm.  both files are critical.
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Author Comment

by:pbaptiste
ID: 22924306
All the services started with no error ad the patg under mailbox store are pointing to the correct file names and path.
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Expert Comment

by:hodgeyohn
ID: 22924324
then i am guessing that there is some type of weird corruption.
i would
1.  backup the existing files in case we decide to come back to this.
2.  delete the file and start the store to get mail running again.
3.  attempt to restore the IS from your backup exec.
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Expert Comment

by:hodgeyohn
ID: 22924329
actually you could run an

eseutil /mh against the files just to see what it tells you.
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Author Comment

by:pbaptiste
ID: 22924341
In a command prompt? can you give me the command?
thx
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Expert Comment

by:hodgeyohn
ID: 22924394
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Author Comment

by:pbaptiste
ID: 22924471
Ok I ran the util and its finished.
Lots of info but I'll post the one I think needs your attention
State: Dirty Shutdown
Streaming File: Yes
Shadowed: yes
ECC Fix Success Count : none
Old ECC Fix Success count: none
 All the rest says none also on that sections
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Author Comment

by:pbaptiste
ID: 22924500
What about this error JET_errDatabaseDirtyShutdown, Database was not shutdown cleanly.
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hodgeyohn earned 2000 total points
ID: 22924938
ok so now we have some idea where we are.

 you need to run
eseutil /p path to the edb file.  this will repair the database.

use the links below for more info on the repair switch /p
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Author Comment

by:pbaptiste
ID: 22925152
I tried that and it gave another error that my log files was missing, I am now recovering the log file and I'll try again.
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