VMware Server v2 Web Interface not available After an IP Change on server 2008

Posted on 2008-11-10
Medium Priority
Last Modified: 2012-05-05
We deployed 3 servers into production over the weekend. All Server 2008 x64 with VMware Server ver.2 installed and fully functional. All machines have had static IP changes and every one of them works fine but one. We cannot access the VMware Server web interface on one of the machines after the Change to static IP addresses.  The other 2 do not have this problem. All 3 servers are IDENTICAL in every with the exception of their IP Addresses. We get the Standard IE cannot display the webpage when we try to access it. There are no errors in the Eventlogs relevant to this issue either. All settings have been verified as identical  across all 3 servers.
Question by:sknoll84
LVL 14

Expert Comment

ID: 22933533
Are all of the vmware services started on all of the machines?

Try accessing it through firefox.  I don't think this is the issue, but firefox sometimes gives you a better reason why it can't display something (permissions, missing module, etc) than IE does.

Accepted Solution

sknoll84 earned 0 total points
ID: 22933591
We found that the VMware host agent service was not starting properly--Error in event log read as....
The VMware Host Agent service terminated with service-specific error 4294967295 (0xFFFFFFFF).  When visitiing the properties of the servers exe, it pointed to.....

"D:\Program Files (x86)\VMware\VMware Server\vmware-hostd.exe" -u "C:\ProgramData\VMware\VMware Server\hostd\config.xml"

So, after uninstalling, i deleted the entire C:\ProgramData\VMware, and D:\Program Files (x86)\VMware directories--then reinstalled.  After that, the service started and the web interface responded as normal...

Expert Comment

ID: 24054667
I had the same event log error message "The VMware Host Agent service terminated with service-specific error 4294967295 (0xFFFFFFFF)" and were unable to access the web interface.  The host is Server 2003 R2 x64 running VMware Server 2.0.  I did NOT change IP address (nor were there any other system changes), but is was precipitated by an unexpected server restart.

To correct the problem, I uninstalled VMware 2.0, removed the directories c:\program files (x86)\VMware and c:\Documents and Settings\[user]\Application Data\VMware, rebooted and re-installed.  Same problem came up again, so I did the same over again, but the second time I opened the registry and removed all references for VMware, reinstalled with success.  Perhaps selecting the options to remove the license and user settings from the registry during uninstall may have eliminated the second uninstall and registry cleaning.

I did not see any reference to the directory c:\ProgramData or any XML files that are mentioned by others.


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