BSOD SSTSVC and missing administrative tools

Haven't really dug into this a great deal>

I have a Vista HOME Premium that is missing the SSTSVC and causing the BSOD. In event logs I see error 7001 and 7036 saying the service is missing. I see no reference to the service.

SSTSVC is the secure socket tunnel service. If I go into Services.MSC the applet neither has the ability to stop/start or to edit the service applet properties. It also says the service is missing.

I also tried to open up Administrative tools in Control pannel and that also came up with an error that it is missing as well.

SSTSVC is a part of Service pack 1
Administrator tools might be upgraded in SP1. It is suppost to be located in C:\programdata\microsoft\windows\start menu and that WINDOWS folder with all sub files and folders are missing.

What do you think? ...a bad Service pack download?
LVL 39
ChiefITAsked:
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dfxdeimosCommented:
Can you roll the service pack back?
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ChiefITAuthor Commented:
That is what I was thinking upon doing. Do you know if the administrative tools in Vista are upgraded during SP1? If so, I think that a partial install of SP1 is causing this issue.
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dfxdeimosCommented:
Yes, they are. They contain part of the RSAT package.
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ChiefITAuthor Commented:
So, I agree with you in thinking the two issues appear to be related. These issues appear to be the result of a bad SP1 install. I also agree the fix is to unistall SP1 and reinstall it. Let me do just that.

I have a fire brewing right now, and will get back with you in a day or so.

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dfxdeimosCommented:
Cool, good luck extinguishing your other fire.
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ChiefITAuthor Commented:
It's all good:

Thanks for confirming this was a SP1 issue with Vista.
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ChiefITAuthor Commented:
For those of you looking for answers:

This was caused by a partial install of SP1. We were missing crutial components to the OS and all administrative tools.

dfxdeimos confirmed everything missing are components of SP1. Points Awarded.

Thanks.
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Windows Vista

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