Print Job Disappears, but No Document Comes Out!


HP Laserjet 1020 Printer connect to P4 PC by USB.  This printer seems to work fine for a few days and then it stops printing.  The print job goes into queue and disappears, but no printed document comes out of the printer.

I have tried this on a couple of computers with the same result.  I sent the printer in for maintenance and they can't find any problem with it.  It comes back working for a few days and then quits.  Any thoughts?
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whjat happens if you stop and restart teh printer spooler service?
Partners_JordanAuthor Commented:
Note-  I also tried this on a VISTA computer and it had the same problem.  I now actually have two LJ 1020 printers doing the same thing!
Partners_JordanAuthor Commented:
No dice on the print spooler.  I still send things to the print queue, they disappear and then no document comes out.
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Partners_JordanAuthor Commented:
I have tried the latest driver from HP, uninstalling and reinstalling the device and several other things.  I just hooked it up to a computer not on the domain and it printed.  Is there anything domain related that could cause this?
do you have any antiviurs access protection policy.sometimes it also blocks it from printing.also check whether the printer is using the usb port for printing.
Partners_JordanAuthor Commented:
Yes, I did turn off the bi-directional support a while back.   The printer is using the USB virtual port for printing.  We use AVG for antivirus, but I have not put anything in the domain policy about it that I know of.
Avg wont make job disappear, try creating a new port to run the printer through and drop the old one see if that helps
its def a config issue on teh printer though

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