Setting the Auto-responder option for a Godaddy email

Posted on 2008-11-11
Medium Priority
Last Modified: 2013-12-02

I have a couple of email accounts with the Godaddy hosting account (for my different websites) and I am trying to set up the Auto-responder option for them. When I try to send a test email something does not work, as it doesnot send the autoresponse email to the person sending the email and at the same time I am providing a failure notice message. This applies for all the emails I am trying to set up.

This is the failure notice message that it shows:

We're sorry. There's a problem with the e-mail address(es) you're trying
to send to. Please verify the address(es) and try again. If you continue
to have problems, please contact Customer Support at (480) 624-2500.

child status 100...This message is looping: it already has my Delivered-To line. (#5.4.6)

--- Below this line is a copy of the message.

Return-Path: <info@mywebsite>
Received: (qmail 9572 invoked by uid 1000); 20 Aug 2007 11:54:14 -0000
Message-ID: <xxxxxxx.qmail@server>
Date: 20 Aug 2007 04:54:14 -0700
Delivered-To: info@mywebsite
Precedence: junk
To: xxxxx@linhost221.prod.mesa1.secureserver.net
From: info@mywebsite
Subject: [Auto-Reply] New Query www.mywebsite

Question by:cscg1976
LVL 21

Accepted Solution

Daniel McAllister earned 750 total points
ID: 22953177
Assuming you're using some type of GUI to set the auto-responder on your godaddy email account, I'm afraid this is a question that should be directed to godaddy.com's tech support at (480) 624-2500.

Based on the error message you provided, the best I could posit (guess) is that the email address you're sending FROM is the same email address you're sending TO -- thus, the message is looping within the mail system.

For example, if the message is both TO and FROM abc@domain.tld, and you've configured that account to reply with an error/vacation message, then the reply will go to abc@domain.tld -- which generates a vacation message to abc@domain.tld -- which generates a vacation message to abc@domain.tld -- and so on.

I hope this helps!


Author Comment

ID: 23041703
Actually the email I am sending FROM is different than the email I am sending TO.

I will contact Go daddy to get more assistance on this.

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